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Windstream Services, LLC

Strategic Sales Engineer (21000841)

Sales and Marketing

Sales Engineer



Michigan, United States

Sales Engineer Windstream EnterpriseAs a Sales Engineer with Windstream you will communicate detailed technical, architectural, engineering and product deliverables to all levels within a customers organization. To excel in this role, you will leverage technical and sales skills, self-reliance, and collaboration skills to work among internal and external customer teams to create a unique customer experience. You will partner with sales and account teams to uncover new or incremental, margin-rich, revenue opportunities.What Youll Do: * Engage in a consultative manner with prospective and current customers to understand their technical and business challenges and educate them on the full suite of Windstream products and services as well as network designs. * Collaborate with account development to create valuable proposals that include Windstream product and solution pricing, equipment design and Visio documentation. * Prepare and provide technical documentation and support to the customer account from pre-sale to implementation by collaborating with engineering and service delivery. * Educate internal teams and customers by creating and delivering technical product training and seminars. * Attend customer meetings to share your knowledge of TDM, UCaaS, SDWAN, LAN/WAN technologies, LAN/WAN applications, SIP, customized fiber, data center and associated hardware. * Follow market trends and competitors to identify opportunities for the team to prospect new business and increase revenue. * Define achievable success criteria and convert proof of concept and evaluation engagements to long-term customers.Do You Have: * Proven success preparing and presenting technical data to multiple levels of an organization including C-Level officers, operating unit VPs, technical evaluators, IT consultants, front-end users, and others. * Strong history of successful customer relationships both virtual and in person. * Ability to collaborate cross-functionally with internal and external partners. * Keen busines acumen with experience researching and evaluating a customers financial needs and objectives. * Knowledge of the telecommunications industry and sales cycles. * Strong understanding of voice/data/internet applications, communications technology, and network design. IP Routing and Switching, IP V4/V6, MPLS, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Virtualization, Managed Services and UCaaS. * Solid understanding of technical terminology related to company products & services and a general knowledge of voice and data communications equipment. * Understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet & Enterprise. * Exceptional presentation skills. * Strong analytical skills with the ability to methodically work through complex issues and the ability to graphically depict solutions in a compelling manner. * Ability to work independently and as part of a team. * Ability to work under pressure with tight deadlines. * Ability to work on multiple projects simultaneously. Must be detail oriented. * Strong MS Office Suite and Visio knowledge and usage. Ability to learn internal company systems and applications. * College degree in IT, Engineering or a related field and 8 years professional level experience; or 12 years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience requiredEven Better: * CCNA Cisco Certified Network Associate * CCDA Cisco Certified Design Associate * VMWare Many to choose from * CISSP - Certified Information Systems Security Professional * CEH - Certified Ethical Hacker * Blue Planet * Ciena * Certified Scrum Master or PMPOur Benefits: * Medical, Dental, Vision Insurance Plans * Identify Theft, Legal, Auto & Home and Pet Insurance * 401K Plan * Health & Flexible Savings Account * Life and AD&D, Spousal Life, Child Life Insurance Plans * Educational Assistance PlanAbout Us:Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles. #LI-BH1Minimum Requirements:College degree in IT, Engineering or a related field and 8 years professional level experience; or 12 years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required**Primary Location:** **US-Michigan-Virtual Office MI 1.08***Job Category:** **Sales****Requisition ID:** *21000841*Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.