Associate Sales Representative – San Antonio, TX - Sustainability Solutions

Sales Function

• Maintain routine communication with divisional teams (Sales Reps, Regional Managers, Strategic Sales Managers, Area Sales Directors, Service personnel etc) to gather and share information as part of overall responsibilities
• Educate and inform hospital stakeholders regarding the benefits of SSS products and services, thus increasing the volume of used devices collected and reprocessed devices ordered.
• Conduct “in-service” education with hospital stakeholders and cross-departmental healthcare facility staff across 24x7 shifts re: new programs, changes, updates, or customer concerns, thus promoting the benefits of reprocessed devices and driving higher collection volume and sales.
• Recommend solutions for customers and teammates on maximizing their reprocessing program based upon analysis of current customer practices and needs.
• Analyze customer usage of devices to maximize participation in Stryker’s reprocessing program and create action plan for increasing account participation and potential sale of new products and services.
• Assist with planning & execution of territory business plan based upon knowledge of existing and projected customer sales and reprocessing trends.
• Reinforce established relationships with all key decision makers at Customer level
• Identify and help coordinate new opportunities with Sales to build new business and protect existing business through coordinated sales and service efforts, improved agreements and contract compliance.
• Partner with Area Manager, Strategic Sales Management and Regional Managers to effectively execute on specific franchise strategy that is tied to reprocessing – both current and new Customers
• Provide data, support and information (as needed) at IDN Quarterly Business Reviews for Patient Care
• Develop and execute commercial strategy to grow collections within Patient Care through the use of data, performance trends and feedback from regional Sales and Service Teams
• Monitor collection compliance, sell through and overall performance levels and evaluate results to make appropriate suggestions to target new business and grow market share.

Contract Implementation

• Collaborate with Sales, Strat Sales and Service to optimize contract execution and enhance customer experience during the implementation process (as needed)

Problem Resolution

• Take on assigned and on-demand tasks focused specifically on Patient Care collections and growth
• Single point of contact (in conjunction with Sales) for Patient Care growth opportunities where guidance, coaching or strategic insight would be needed to best support our Customers

Training & Education

• Coordination with Sales Enablement to understand the Patient Care products and portfolio
• Thorough understanding of the process and best practices of Assessments
• Adhere to all corporate policies as published, as well as AdvaMed guidelines in interactions with customers.
• Manage travel expenses to fall within Regional budget expectations