Navigation Specialist - Sales Support - Pittsburgh

• Strong team player that supports both the Stryker mission and the goals of Stryker ENT.

• Analytical problem solver who goes beyond just fixing to identify root causes and evaluate optimal

  solutions.

• Strong collaborative skills able to work well with a diverse team and surgeons in critical situations.

• Goal-oriented developers. Keeping the customer and requirements squarely in focus, people

• Self-directed initiators. People who take ownership of their work and need no prompting to drive

  productivity, change, and outcomes.

  What will you do:

• Support surgeons and operating room staff with training and clinical/technical support in the operation of the company’s ENT navigation system and associated equipment and instruments to insure ideal support and precision

• Uses knowledge and expertise to support set-up, trial and execution of the ENT navigation system, troubleshooting and providing support to both the surgeon and operating room staff as well as sales counterparts.

• Provides complete reports and associated metrics to management, direct supervisor and the company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements ​ Maintains and controls local consigned equipment, instrument and disposables inventories, processes sales orders and provides forecast input to the Regional Manager

• Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value.

• Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the Stryker ENT navigation system, accessories and disposables.

• Provides prompt and accurate complaint reports per the requirements of the Stryker ENT navigation system and accessories.

• Solves product problems for customers in an expeditious manner

• Provides case coverage as needed

​What you need:

Travel:

• Qualifications and experience required4-year degree required1 year of relevant work experience preferredProven track record in sales and/or marketing, preferably with a surgical device companyExcellent problem-solving, interpersonal and organizational skillsKnowledge of the Operating Room environment requiredPhysical Requirements: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects

• Daily travel throughout work week with limited overnight stays.

• Possible off-hours, weekends, and holidays to support business needs