Institutional Sales Specialist – CRM – Madison– Remote

769 million. That’s how many lives our products touch. At Novartis, being there when and how it matters most for our patients and customers allows us to live our purpose and help bring maximum impact to health outcomes.<br><br>Furthering our commitment to transforming medicine for patients, Novartis is embarking on an ambitious and exciting journey to reinvent how we use technology, data, and customer insights to better serve our consumer’s needs and put them on a path to better health. This includes taking bold approaches that begin with a customer-centric mindset and harness the power of today’s digital and data-driven healthcare revolution to continue to improve and extend even more people’s lives.<br>• Do you want to help people understand their disease and how to seek out the proper treatment for it?<br>• Do you want to support patients achieve the best possible outcomes?<br>• Do you want to deliver a leading customer experience at all touchpoints?<br>• Do you want to be at the forefront of leveraging today’s technology advances to create tomorrow’s healthcare innovations?<br><br>We believe the answers are found when curious, adventurous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to utilize the power of digital and data to individualize and maximize interactions with customers. Where you’re empowered to not fear failure when taking smart risks. And most importantly, where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.<br><br>Job Purpose: <br>The Institutional Sales Specialist (ISS) will be responsible for driving appropriate access pull through in targeted hospital with the CRM brand portfolio. Responsibilities will include driving demand by developing, coordinating, and implementing a strategic business plan for identified top strategic hospitals within assigned CRM academic and government institutions. The Institutional Sales Specialist will collaborate with CRM Sales, Marketing, US Market Access, Patient Services, and other home office personnel, as appropriate, to implement institution-centric programs aligned with Business Unit strategic imperatives, Legal and Compliance policies.<br><br>This is a remote opportunity.<br><br>Your Key Responsibilities: <br>• Accountable for building institutional advocacy around formulary adoption of CRM brands to help drive appropriate utilization of approved products.<br>• Drive demand by developing, coordinating, and implementing a strategic business plan for identified top strategic hospitals within assigned CRM academic and government institutions.<br>• Works with local partners to create and maintain strategically targeted institutional-specific business plans that reflect an in-depth understanding of local market forces that influence product sales.<br>• Demonstrates expertise and knowledge of disease state, the marketplace, competitors, industry, and cross-functional activities/plans to anticipate and optimally complete business opportunities and challenges.<br>• Performs sales efforts by providing product and disease state presentations detailing approved clinical information to physicians and their staff, while building key business relationships within the Hospital, including key clinicians, administration personnel, and key influencers/decision-makers to network across organization and collaborate on initiatives where opportunities align.<br>• Lead cross-functional Area Team Meetings (ATMs) for the assigned hospital accounts, creating, implementing, and updating business plans to achieve product access and sales goals. <br>• Conduct periodic needs assessments with key customers to tailor and communicate customer insights and hospital-related activities to field-based and headquarters-based partners and engage with them to implement new strategies and tactics to pursue business opportunities.<br>• Provide support to Area Business Leaders in identifying key business opportunities and diagnosing critical business and implementation issues within assigned hospitals and surrounding markets/landscape.<br><br>[#video#• https://www.youtube.com/watch?v=ggbnzRY9z8w{#400,300#}#/video#]