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Senior Software Architect (Chatbot and RPA) - Markham or Ottawa (375090BR)

Sales and Marketing

Software Sales



Ontario, Canada

IntroductionSoftware Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and ResponsibilitiesDo you have a passion for solving complex business problems with AI? Have you led the creation of enterprise-grade virtual assistant/chatbot or robotics process automation (RPA) solutions by using the latest development methodologies, tools, and techniques? Do you have a passion for learning, coaching and mentoring team members? This is your chance to develop innovative technology products, as well as enhance your career by being at the forefront of creating a new AI offering for the world's second largest software-maker. Hone your expertise alongside fellow talented professionals, where you'll develop some of the most exciting software solutions on the market. IBM is seeking a Senior Software Architect who will play an integral leading role in building a new,innovative and transformative conversational AI solution. You will be using the next generation of tools in the cloud, AI, mobile, and analytics. If you're interested in making an impact by delivering high-quality, innovative platforms - we want to hear from you! If you strive to be on a team that produces secure, enterprise-grade code, is passionate about great design, and insists on delivering exceptional user experiences - this is the place for you! This role is 50% coding/testing, 25% architecture and 25% leadership and mentorship. Specifically, you will:+ Lead the creation of a new conversational AI platform infused with RPA+ You will focus on platform architecture, APIs, data stores and user experiences+ Lead the team on security & compliance including of data privacy, data security, internal and 3rd party compliance+ You must care about customer outcomes, understand customer pain points and lead solution design to address these challenges+ As a DevOps advocate, you will participate in on-call rotation and mentor team members.+ Educate yourself on and advocate for development best practices across team members and stakeholders+ Actively participate in code and design reviews+ Work closely with teammates to complete features+ Leverage modern tools and techniques to develop clean, efficient and reusable code+ Work within an agile team with a team-first culture and fail-fast motto+ Review and estimate requirements while working with your team to plan agile sprints related to application and process development roadmapsQualifications, you have:+ Architected and implemented conversational AI (i.e., chatbots, intelligent chat, virtual assistants), natural language processing (NLP), natural language understanding (NLU), and the leading platforms for developing conversational AI solutions. Multi-bot experience is an asset.+ Implemented Robotics Process Automation technologies and how to expand their reach through reuse, patterns and expose via conversational AI+ Been responsible for data privacy and data security pertaining to chatbot and/or RPA deployments+ Developed new APIs and working with existing APIs and databases+ Designed microservice architectures, built design patterns and implemented+ Led technical teams or readiness to take the next step in one's career+ Worked with stakeholders across the organization and with customers+ Participated in a devops model where developers are responsible for and actively operating the system they are building+ Brought new technology solutions to lifeThis role is open to be filled in Ottawa or MarkhamMust be eligible/legally entitled to work in CanadaRequired Technical and Professional Expertise+ 5+ working with stakeholders and customers+ 5+ agile development+ 4+ coding in one or more languages such as Typescript, Python, Java, Go, or similar with experience in data structures, algorithms, and software design+ 3+ architecting and implementing conversational AI (chatbots, virtual assistants), including underlying technologies such as NLP, NLU and supporting platforms+ 2+ implementing with Robotic Process Automation solutions+ 2+ using Shell and Linux for management of environments and CI/CD pipelines+ 2+ coding Angular or other Model Binding Frameworks+ 2+ coding HTML5 and CSS3Preferred Technical and Professional Expertise+ N/AAbout Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementThis role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Sudan, and Syria) on a work permit, you are not eligible for employment in this position.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.