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Job Details

Merck & Co, Inc

Senior Maintenance Technician – HVAC & Refrigeration

Science and Research

Animal Technician


Durham, North Carolina, United States

Job Description

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Position Description:

The Senior HVAC / Refrigeration Technician is accountable for providing maintenance and troubleshooting supporting vaccine process equipment operations.

  • Takes appropriate action to correct maintenance problems.

  • Must be able to function in a team-based empowered culture.

  • Seeks ideas and information on how to improve customer service involving internal and external customers.

  • Applies knowledge of the overall supply chain to efficiently complete work tasks.

  • This will all be key in fulfilling the duties of collaborating in the creation of SOPs and preventative maintenance plans, as requested.

  • Writing and maintaining accurate documentation of activities.

  • Undertaking SAP transactions and change control activities including spare part lists and preventative maintenance plans.

  • Actively supports, participates and embraces a team culture including significant interaction with operations, quality, automation, technology, and other groups as required.

Responsible for supporting:

  • HVAC/R equipment (air handling units, building automation systems, -70 freezers and 2-8C cold rooms, refrigerators, heating hot water skids, incubators, etc.)

  • Support Systems (plant steam condensate systems in relation to air handling unit maintenance, operations, and reliability)

  • Automated systems (e.g., Distributed Control System, Programmable Logic Controllers)

  • Maintenance equipment (e.g., tools, calibration equipment, meters, and anemometers)

Must be flexible to perform all the following functions and other tasks, as needed:

  • Installation, testing, adjustment, maintenance, repair, calibration and troubleshooting of complex automated process equipment

  • Interact with vendors other departments, contractors and disciplines on scheduling repairs, maintenance/projects, equipment testing, parts, troubleshooting and coordination activities like FAT, SAT, design reviews, and engineering assessments

  • Participates in the establishment and improvement of new and existing process equipment

  • Maintain utility equipment by developing/installing new equipment, completing validation protocols, documenting work using a computerized maintenance management system and other duties as requested by the Utility Maintenance Manager

  • Provides technical specifications and information to Quality, Manufacturing, Process-Project Engineers

  • Aids in the development of SOPs, engineering change requests, preventative maintenance plans/calibration procedures, task lists, etc., as required

  • Ensures appropriate spare part inventories are established and maintained

  • Actively participates in safety initiatives, including shop floor audits

  • Efficient and safe maintenance and repair of equipment using Lock-out Tag-out and Hazardous Energy Control Procedure updates

  • Performs in-depth troubleshooting and maintenance of equipment

  • Performs preventative maintenance inspections and prepares inspection reports concerning the operation of equipment and mechanical condition of the equipment

  • Prepares technical documentation and preventative maintenance procedures, on an as-needed basis

  • Provides training to others, as required

  • Completes written documentation of work performed

  • Executes SAP transactions including spare parts management and PM change control

  • Monitors calibration, maintenance, and equipment/utilities operations performance by analyzing completed work orders with an emphasis on reducing reactive work and increasing reliability

  • Aids in equipment and instrumentation related atypical investigations, as required

  • Compliance with cGMP, safety and environmental requirements/regulations/guidelines

  • Ability to manage multiple priorities and advance several tasks in parallel

  • Demonstrated mechanical aptitude

  • Proficient in the use of general hand and power tools, instruments, and testing apparatus commonly used in maintenance and instrumentation

  • Ability to read P&ID's, electrical drawings, blueprints, etc.

  • Required to be available for an on-call schedule to include days, nights and weekends on a rotational basis with other team members

Shift and Hours

  • 12 hours shifts, 2-2-3 schedule days/nights (Position will begin as 1st Shift - Monday - Friday 7:00AM - 3:30PM until trained) transition to 12-hour day shift and move to 12-hour night shift in fourth quarter of 2023.

  • Available for “on-call” work rotation (during off-hours) and weekend overtime, as needed

Position Qualifications:

Education / Certification Minimum Requirement:

  • High School Diploma/GED or higher

  • Universal Refrigerant Recovery Certification (EPA 608 Certification)

Required Experience and Skills:

  • Minimum five years of HVAC/R experience with knowledge of technical craft skills (instrumentation, electrical, plumbing, advanced mechanical, and/or multi-stage refrigeration systems)

  • Working knowledge of regulatory requirements in accordance with GMP operations

  • BAS, HVAC/R and instrumentation troubleshooting skills

  • Able to read electrical prints, and control loops

  • Able to lift 50 pounds, climb ladders and stairs, work on platforms and equipment above floor level | Walking, bending, crawling and stooping

  • Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook), Programmable Logic Controllers, Calibration/Maintenance Database Systems

  • Strategic leadership skills with effective and positive verbal and written communication skills

  • Intelligent planning, scheduling, and time management skills

Preferred Education, Experience and Skills:

  • Associate's Degree in Industrial Systems, Mechanical, Electronics, Electrical or Instrumentation

  • Clean room or GMP regulated environment

  • Knowledge of industrial refrigeration systems which includes, cascade refrigeration systems, and absorption systems

  • Regulated industry such as FDA

  • Desiccant dehumidification system room pressure controls

  • Industrial experience involving utility system generation, distribution and control and strong knowledge of steam, compressed air, refrigeration and water systems

  • Installation, operation, maintenance and/or troubleshooting experience with automated process equipment in the biopharmaceutical field

  • GMP compliant calibration and/or maintenance database systems

  • Knowledge of SAP and Delta V







Our Manufacturing & Supply Division is dedicated to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado

Click here to request this role’s pay range.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Specified


3rd - Night

Valid Driving License:


Hazardous Material(s):

Requisition ID:R225884