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Job Details

Merck & Co, Inc

Associate Director, Market Access

Science and Research

Clinical Research Director


North Wales, Pennsylvania, United States

Job Description

Position will be responsible for the development of above-brand segment strategies and tactics related to Integrated Account Management customer segments, specifically 340B/government lives, GPO, and Specialty Pharmacy. The incumbent will support the customer facing account teams and OCAR and payer/brand marketing. This role will serve as an expert on segment trends, customer needs, and business opportunities. This position ensures that business decisions and contract strategies incorporate the perspectives and impact that our customer’s business and financial POV (e.g. actuarial, budget-orientation, business strategies) may have on product access.

The position will be reporting directly to Executive Director of IAM Strategic Insights group and may be worked from UG/HQ or hybrid remote.

Responsibilities include:

  • Address strategic questions as part of in-depth assessment of customer segment (market segmentation, leverage points and gaps/opportunities) to address current and future market evolution

  • Provide input into brand/payer marketing teams for them to incorporate segment trends, customer point of view and related implications into planning and strategy

  • Monitors the US Healthcare environment related to Payer segments to understand how our pricing & contracting decisions may impact future affordability, access and utilization of our products. Serve as expert on segment-specific trends, related business models (e.g., dollar flow), and “voice of the customer’. Informs and educates internal stakeholders on trends.

  • Support above-brand segment engagement strategies and associated resources for Integrated Account Management customer-facing teams; work closely with IAM Leadership and Point Directors for feedback and insight on approaches

  • Work closely with promotion points in the development of above-brand resources and information tools (presentations, coaching guides, etc.)

  • Develops or oversees development of decision support (analytics, tools, reports) to incorporate actuarial perspectives and other customer financial points of view into business decision support

  • Manages our company relationship with outside actuarial and consulting services that improve and maintain ties to trends in these areas for major customer segments.

Education Minimum Requirement:

  • Required: BA/BS Degree

  • Preferred: MBA or other advanced degree

Required Experience and Skills:

  • Minimum of five (5) years combined marketing, marketing/sales support or account management/sales; Finance, Market Analytics, Actuarial Science, Population Health Economics, Global Market Access, Managed Markets, Healthcare Economics/Finance, Contract Management, Pricing, or related functions

  • Strong analytic background, with experience helping to frame and support important business decisions

  • Strong, demonstrated verbal and written communication skills

  • Demonstrated capability to think strategically

  • Ability to learn quickly and to assess a variety of scenarios, strategically and operationally

  • Strong project management and demonstrated experience and ability to manage cross functional teams effectively as well as ability to manage external experts (consultants, actuaries)

  • Understanding of macro US healthcare trends and stakeholders

  • Strong proactive leadership skills and ability to collaborate across the organization

  • Ability to influence without authority

  • Commitment to compliance

Preferred Experience and Skills:

  • Experience with pricing, contracting and reimbursement in US, including knowledge of rules and regulations, contract management and execution, contract performance evaluation

  • Understanding of key US customers (payer, channel, provider), especially the financial considerations and business models that drug assessment and coverage decisions. Well-versed in underlying trends in healthcare reimbursement, payment, and coverage in the US

  • Works well with customers and customer facing teams with a mindset of improving our overall account management approach in these areas

  • Experience across both medical benefit and pharmaceutical benefit models for drug coverage and reimbursement

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



Valid Driving License:

Hazardous Material(s):

Requisition ID:R228743