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Job Details

Merck & Co, Inc

Associate Director, HH P&D Consult & Deliv Learn Partner Hosp Spec

Science and Research

Clinical Research Director


North Wales, Pennsylvania, United States

Job Description

The Learning Partner in GL&D is responsible for serving as a trusted business advisor to business leaders and stakeholders in the Hospital Specialty Business Unit, to enable business goals and outcomes by accelerating the development of critical capabilities needed to drive business success through a productive and engaged workforce. S/he maintains awareness and understanding of key business priorities/processes, operational needs, and external best practices, partners with key divisional stakeholders to identify performance needs and gaps and collaborates with design experts and operational support points on desired performance outcomes. This leader will build and maintain strong business relationships, build sponsorship, and collaborate as part of an integrated learning network. Success in this role depends on a candidate’s ability to translate the goals of the business into learning strategies and solutions, then oversee effective design and delivery through a network of internal and at times external colleagues.


  • Align business leaders on the implications of short and long-term decisions, strategies, and large-scale change efforts on employee learning and development in their respective business areas, and how those implications will affect sustainable business results

  • Manage a team of Learning Consultants (P3) to support alignment of learning strategies and solutions with the strategic plans of the division or function. Attract, assess, retain and develop team members.

  • Develop depth of business understanding to maximize relevance and impact on business outcomes

  • Determine learning strategies and plans based on identified needs and gaps to achieve business strategy. Align business managers around “best fit” learning strategies while collaborating within GL&D and external partners to leverage existing and/or develop learning solutions to meet unique business requirements

  • Prioritize and manage portfolio of work and the overall Learner Experience at level of responsibility. Ensure that plans are integrated and congruent with those of other areas of GL&D.

  • Create line of sight for divisional clients into short-, mid-, and long-term L&D plans, existing resources and access to them. Build sponsorship for forthcoming L&D initiatives · Provide critical input to the curriculum design and development team responsible for overall planning of learner experiences and solutions. Ensure these deliverables drive business relevance and impact and provide a modern, compelling learning experience.

  • Collaborate with HR business partners in business area to integrate learning solutions with other talent-related initiatives,

  • Deliver training and/or support local SMEs providing training, as needed

  • Partner with the business to define business and learning outcomes. Measure and report impact of learning programs against set metrics. Use data insights to continuously improve solutions and outcomes.

  • Ensure execution of a coherent, efficient, and strategically aligned approach to L&D planning and implementation.

  • Deliver or facilitate training content. Coach and build capability of local L&D Learning Consultants, colleagues or global/local subject matter experts who will deliver or facilitate, as needed

  • Ensure accurate forecasts and project risk management


  • Business Acumen: Ability to engage with mid-level business leaders around business strategy, goals, and business outcomes, and make sound business decisions

  • Leadership: Intermediate ability to partner, collaborate, and impact decisions at all levels within and outside the organization.

  • Collaboration: Work with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships. Take full advantage of resident expertise in GL&D internal partner organizations (such as Design & Development and Learning Operations) to maximize efficiency and effectiveness; personally remain focused on key Learning Partner responsibilities.

  • Creative Thinking: Intermediate skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior

  • Business Consulting: Expertise in consulting and ability to coach clients not to use learning solutions where they will not be effective

  • Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and executive level presentation abilities and interpersonal skills; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives Decision Making and Critical Thinking: Ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions. Ability to ruthlessly prioritize own and (if applicable) team’s work. Seek first to leverage existing resources and align with other areas of GL&D before developing new assets

  • Data analytics: Ability to determine business and learning outcomes, metrics and measurement strategies. Ability to analyze and interpret data for business and learning decisions

  • Planning: Project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan

  • L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development

  • Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business

  • Learning Needs Analysis: Experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance



  • Bachelor’s degree required with 10+ years of related experience, with a minimum 5 years of leadership experience and minimum 1 year of experience facilitating / delivering learning solutions


  • Master’s degree preferred

  • Experience in the areas of learning, talent, HR, or comparable areas; experience in applicable technical/professional areas pertinent to the division / function served (e.g., R&D, manufacturing, sales/marketing, etc.)

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$130,960.00 - $206,200.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Hybrid, On-Site


1st - Day

Valid Driving License:


Hazardous Material(s):


Requisition ID:R237684