Clinical Science Specialist (Florida) ( R-09747)
Title:Clinical Science Specialist (Florida)
Company:Ipsen Biopharmaceuticals Inc.
The Clinical Science Specialist (CSS), Rare Diseases, is a field-based sales position accountable for achieving or exceeding regional performance targets/metrics, for one or more products, in its assigned geography and for contributing to the overall performance of the regional and national sales teams.
The CSS is responsible for developing long-term, sustainable accounts in order to generate initial appropriate use of Ipsen products and to grow sales volume over time. The selling environment is one of complex/technical information exchange entirely based on approved resources and messages and consistent with the approved label(s). Exchanges with customers are designed to provide an accurate complete, fair and balanced presentation of Ipsen’s products and services.
This role requires scientific acumen, strong sales skills, and the ability to clearly communicate disease, diagnosis and product information that will enable customers to diagnose, prescribe, recommend or administer Ipsen products safely and effectively.
Success in this role requires collaboration with Care Coordination, Patient Education, Medical Affairs, Market Access, Analytics, and other colleagues to ensure appropriate information exchange and successful implementation of programs. This position also requires fulfilling important administrative obligations.
Incumbents in the Clinical Sales Specialist role, as all other employees, are fully accountable for compliance with all laws, regulations and policies that govern the conduct of Ipsen activities.
Main responsibilities / job expectations
Execute sales strategies and plans as directed and trained
Achieve or exceed objectives associated with assigned brands. These may include sales, share, and other quantitative and qualitative KPIs as determined in a periodic basis
Effectively and professionally navigate through complex multi-stakeholder organizations including integrated networks, hospitals and healthcare communities
Manage the assigned geography and customer accounts in an efficient manner, following principles of key physician/account prioritization, daily call reporting, and resource utilization
Develop and maintain appropriate professional relationships with customers, guided by the best interests of patients, and bound by Ipsen policies and procedures
Engage in in-depth conversations with physicians and other healthcare professionals entirely based on approved resources and messages and consistent with the approved label(s)
Educate healthcare professionals (HCPs) on the signs and symptoms of the diseases with the goal of facilitating appropriate evaluation, diagnosis and treatment
Attend local, regional and national medical society meetings as directed
Collaborate closely with cross-functional team members to identify and resolve customer needs appropriately and with a high sense of urgency
Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information between and amongst partners
Participate in strategic territory and region planning sessions and execute within a team environment.
Attend local, regional and national meetings as directed
Contribute to BU and company strategies based on robust knowledge of local healthcare and customer environment and trends
Review and analyze market/customer data to support and execute strategic planning
Operate the territory within the assigned expense budget.
Develop and deliver clear and comprehensive business reviews to management as required
Identify potential significant (+ or -) deviations as early as possible and provide management updates
When course correction is required recommend or make adjustments with a sense of urgency
Act in full compliance with all laws, regulations and policies
Utilize only approved resources and messages to meet goals and targets
Experience and Education
Incumbents should have, as a minimum:
MBA, MSc, Nursing and other advanced degrees are a plus
Minimum 8 years life-sciences experience, including at least 5 in rare or specialty areas, and at least 3 years in specialty biopharma sales
Experience in relevant therapeutic area a plus
Experience working with products distributed via specialty pharmacies and supported by patient services/hubs
Proven track record for consistently meeting or exceeding quantitative and qualitative targets
Demonstrated understanding of the payer and clinical landscape, especially in specialty & rare diseases
Proven patient centricity demonstrated by empathy, understanding and commitment to support
Superior presentation, organization, administration and written communication skills
Ability to work independently (subject to policies and procedures) with minimum administrative support
Demonstrated abilities to interact with internal and external stakeholders, including marketing, market access, medical, thought leaders, provider organizations, and others
Demonstrated commitment to not only being accountable for own compliance, but also for championing compliance by others.
Other Useful Information
Key Internal stakeholders: Region Director of Sales, Marketing team, Patient Services, HR, Compliance, Patient Advocacy, Medical, IT, Business Operations, Value & Access.
Key External contacts: Accounts, customers, Patients
Number of direct reports: None
Travel: Up to 70% Domestic
In order to maintain a safe work environment, Ipsen requires all employees to be fully vaccinated against the COVID-19 virus at the time of employment.IPSEN is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.