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Job Details

Merck & Co, Inc

Product Analyst - Global Lab Systems

Science and Research

Research Analyst


Rahway, New Jersey, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Our Global Quality Value team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Are you a trained technologist who naturally takes the lead in solving technical or process problems in the Lab or Shopfloor? Can you effortlessly switch between speaking science and technical with your colleagues? In this role you will have the opportunity to combine both passions as you join a digital organization partnered to a scientific business community in delivering impactful solutions to our laboratory business areas.

The Technical Analyst for LabX will drive the digitization of lab instrument data. This effort is intended to create significant efficiencies and savings within Lab Operations.

The individual will focus on the technical development, installation and sustainment of the LabX application with an interface to Labware LIMS. The person will work within a cross function team to establish requirements, review designs, test and deploy solutions that connect instrumentation to systems of record, remove paper from our business processes and drive value through compliance and business process efficiency. The individual will be responsible for managing the technical elements of the solution.

The individual will have a lead role in deploying the latest technology on a global initiative. The primary focus will be on technical analysis, testing and implementation including business analysis, process, SDLC and sustainment.


  • Continuously collaborate with both local and global business partners to understand current and desired business processes/requirements, as well as corresponding business goals.

  • Lead the technical implementation of key software platforms (LabX and others) within a global project.

  • Sustain technical platforms, including LabX, through their lifecycle in partnership with the business and other IT partners.

  • Collaborate on the development of use and technology in the labs and shopfloor across GLIMS, LabX, Empower, networking, infrastructure and other platforms.

  • Strategic thinking: Demonstrated ability to adapt current work processes to meet emerging needs and changes in job responsibilities. Demonstrates the ability to evaluate new ideas and proposed methods for practicality and ease of implementation.

  • Project Management: Demonstrated ability to coordinate work tasks with others for timely completion and to avoid potential setbacks. Demonstrates the ability to adjust work to accommodate sudden task changes and avoid potential threats to meeting task deadlines.

  • Productive Communication: Demonstrated skill in using an open communication style that actively acknowledges other thoughts and opinions.

  • Problem Solving: Demonstrated ability to independently solve problems that arise within job responsibilities and expectations. Demonstrates the ability to combine data and information from multiple sources in new ways to determine causes of issues.

  • Able to succeed in a dynamic, rapidly changing, highly matrixed business environment.

  • Must be able to work independently and enable/facilitate productive and business-like meetings as well as to work with individuals at all levels and demonstrate a level of professionalism that instils confidence and inspires trust.

  • Ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding.

Education :

  • Bachelors degree (Prefer in Engineering, Science, Computer Science, Computer Science Engineering, Math)


  • 6 + years of pharmaceutical industry laboratory automation experience with a focus on technical analysis and system validation

  • Prior hands-on working experience developing and executing the full System Development Life Cycle deliverable set for Pharmaceutical QC Lab Standalone COTS systems

  • Demonstrated understanding of appropriate regulatory guidelines and Good Manufacturing Practice (cGMP) processes.

  • Implementation experience within change control systems

  • A strong scientific background with prior hands on working experience with both technology and lab instrumentation

  • Previous working experience using knowledge of teams/ functions to help complete tasks and projects

  • Excellent presentation, oral, written, and graphical communications skills.

Preferred Experience:

  • Labware LIMS v8 Master data configuration, validation, life cycle management

  • LabX Master data configuration, validation, life cycle management

  • System Integration to LIMS via API

  • Prior commercial lab experience highly desirable

  • Working knowledge of SQL and infrastructure networking

  • Hands-on operation and qualification of the following: pH, balance, titrators, refractometers, melting point and density meters

  • Kneat Digital Validation authoring and execution experience

  • Passion for continuous improvement

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.

For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Washington State and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$107,600.00 - $169,400.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



Valid Driving License:

Hazardous Material(s):

Requisition ID:R218528