Job was saved successfully.
Job was removed from Saved Jobs.
Job Details
Deloitte
Innovation, Research, and Design Consultant
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
Designer:
- Synthesize complex and varied information from numerous inputs into cohesive, compelling stories that are told through presentations, posters, videos, websites, and more
- Define and develop concepts and prototypes of products, services, and experiences at varying levels of fidelity to test with users and stakeholders
- Use interdisciplinary thinking to ground all ideas in research insights and design constraints
- Design and support engaging workshops with internal teams, clients, and other stakeholders
- Be involved in all aspects of the design process, including field research, business model design, and launching and scaling solutions in-market
- Work with a diverse team of experts, including from Deloitte's global network of industry and domain experts, to amplify the impact of your work
- Apply your expertise across industries and at multiple levels of ambition to hone your craft
- Support the development of client pitches and the development and of intellectual property - often to non-designers
- Be part of a like-minded community of designers, local and global, with incredible opportunities for mentorship and career growth
Researcher:
- Own substantive elements of your team's research agenda by planning and executing research activities and selecting suitable methodologies to explore human and business needs
- Develop compelling insights by synthesizing complex qualitative and quantitative data and communicate them in ways that make clear their implications and spur innovation
- Work with your team to apply actionable insight throughout the design process, including concept and business model design, and launching and scaling solutions in-market
- Support the design and facilitation of engaging workshops with internal teams, clients, and other stakeholders
- Synthesize key trends, sourced data and insight from Deloitte's global network of industry and domain experts, to amplify the impact of your team's work
- Apply your expertise across industries and at multiple levels of ambition
- Contribute to the development of client pitches and intellectual property with research into trends in industries and in the fields of social science, innovation, and human-centered design
- Be part of a like-minded community of design researchers, local and global, with incredible opportunities for mentorship and career growth
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
In Customer Strategy & Applied Design we elevate the Human Experience. We help clients and account teams design innovative services and human experiences. A few examples of how we achieve this is by conducting ethnographic research, service blueprinting, and surveying customer segmentations.
Qualifications
Required:
- Bachelor's degree required
- Minimum of 2 years of relevant experience conducting research in a business context or relevant design experience, preferably in an agency or consultancy
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Travel up to 40%
Preferred:
- Previous Government Public Sector of non-profit experience
- Master's Degree in relevant field
- Previous experience with Human Centered and Service Design principles
- 1+ years Agile Project Management experience
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.