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Job Details


ServiceNow Architect/Developer

Technology

AI Developer

No

Baltimore, Maryland, United States

Description

Leidos is seeking a ServiceNow Architect/Developer to be part of the mission solution and help lead SSA’s Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forward-looking professionals in need of a strong candidate with these key required skills: The ServiceNow Architect/Developer will serve as the key technical resource for leading the enterprise strategy and implementation of ServiceNow solutions. The successful candidate will be working closely with the customer in reviewing requirements, implementing solutions from conception, development and implementation, and providing recommendation to best utilize investments with ServiceNow. Selected candidate must be a hands-on developer as a resource to on-going projects and initiatives.

If this sounds like a mission you want to be a part of, keep reading!

TEAM CULTURE

Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:

  • Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being?
  • Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
  • Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
  • Are you comfortable with proactive outward communication and technical leadership?
  • Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
  • Do you have the flexibility, creativity, and resilience to pivot the mission for success?
  • Do you have the courage to make tough ethical decisions with pride, transparency, and respect?

MENTORSHIP & CAREER GROWTH

Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.

DAY TO DAY RESPONSIBILITIES
Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status. Find your “Why” with us and take your place in our Leidos Family!!

  • Serve as the Principal ServiceNow application architect/developer responsible for implementing ServiceNow solution design using best industry and ServiceNow practices.
  • Facilitate requirements gathering and document requirements.
  • Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes.
  • Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.
  • Develop JavaScript server/client code.
  • Create and use update sets and XMLs to move customer configuration and data between environments.
  • Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.
  • Participate in discovery sessions and process definitions with team lead and other developers.
  • Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.
  • Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies.
  • Provide guidance to ServiceNow developers.

FOUNDATION FOR SUCCESS (Basic Qualifications)

BS Degree and 12 years of experience. Experience may be substituted in lieu of degree.

  • 7 years of experience with the ServiceNow platform – ITAM including SAM, CMDB, Discovery, MID Servers, Workflow/Notifications, Workspaces, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, ACL Roles / Groups.
  • 5 years of experience with importing and exporting data to ServiceNow using data loads, transform maps and transform scripts.
  • 5 years of experience developing ServiceNow SAM Implementations.
  • Must be able to obtain and maintain a Public Trust. Contract requirement.

*** Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD

*** Selected candidate must be willing to work on-site at least 2 days a week.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

  • ServiceNow Certifications (Preferred)
    • ServiceNow Certified Implementation Specialist (CIS) - Software Asset Management (SAM)
    • ServiceNow Certified Implementation Specialist – Discovery
    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow Certified System Administrator (CSA)
  • Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow.
  • Solid ServiceNow ITOM Developer knowledge and experience (Software Asset Management, CMDB, MID Server and Discovery)
  • Skills with using JavaScript, REST and SOAP integrations.
  • Experience with ServiceNow App Engine Studio with UI Builder.
  • Experience designing and developing ServiceNow process flows and workflow.
  • Effective executive/stakeholder level briefings.
  • Excellent communication and written skills

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

  • Knowledge and experience on multiple ServiceNow modules.

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status. We are excited for you to take your place in our Leidos Family.

Are you an US citizen, US resident, or Visa candidate and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.

ITSSCII

Original Posting Date:

2024-05-13

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $122,200.00 - $220,900.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.