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Job Details

ServiceNow Engineer ( R-00082959 )


Applications Engineer



Glasgow, Glasgow, United Kingdom


Job Description:

ServiceNow Engineer
Level T4

Salary - with potential to increase for truly exceptional performance at assessment


At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Are you ready for your next career challenge?

ServiceNow Engineer required to support ongoing development of Service Now instance that supports Leidos’ clients. Working with small team of administrators.

There will also be opportunities to work on Leidos projects. Service Now is a key technology for Leidos and will provide great scope for learning and advancement

Duties include:

  • Managing multiple ServiceNow instances

  • Leading development of new functionality and integrations

  • Configuration

  • Routine maintenance

  • Routine ServiceNow updates

  • Onboarding/Offboarding of customers (including customization)

  • Investigating issues with the Service Now instance

  • Mentoring junior staff

Skills required

  • Good experience using the ServiceNow platform – qualifications are not required but would be a plus

  • Extensive knowledge of JavaScript

  • Familiarity with UI, SQL, HTML, REST and CSS

  • Knowledge of XML and structural programming concepts

  • Knowledge of integrating email with Service Now

  • Good problem-solving skills

  • Excellent communication skills

Knowledge of ITIL processes would be a bonus.

What do we do for you?

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)

• Dynamic Working:

Commitment to Diversity
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone

Pay Range: