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Senior Principal Applications DBA (NSC) (210003BZ)


Applications Engineer



San Antonio, Texas, United States

"**Senior Principal Applications DBA (NSC)****Preferred Qualifications****Role:** Oracle EBS Technical Applications DBA (Systems Analyst 5)**Location:** Randolph AFB, Texas area**Clearance:** DoD Secret Clearance and US Citizenship REQUIREDSeeking an experienced Oracle EBS Technical Applications DBA with Fusion Middleware experience to join Oracle's Advanced Customer Services (ACS) Air Force Wide Team.Skills to include, but not limited to:+ Technical expertise and support on the installation, setup and configuration of servers, including infrastructure with respect to Oracle EBS application. Excellent overall knowledge of core DBA techniques / principles.+ EBS patching and patching dependencies,+ Ability to diagnose common issues with EBS+ Knowledge of Oracle Identity Management a plus (OID, OAM)+ Preference for people with prior experience in customer facing roles.+ Excellent Communication/Customer facing skills#LI-KA1**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Principal Systems Engineer, you are a guru, with strong expertise across the stack & tiers (application and system), focused in the creation and management of business solutions using Oracle technology, the operations surrounding it, and the Oracle services infrastructure needed to achieve the highest service levels (e.g., availability, performance, etc.) and consequent high customer satisfaction. You will be responsible for setting overall technology direction for key areas to invest resources in, building internal expertise and leveraging knowledge within the Support organization. You will be expected to resolve and help guide resolution of multiple highly difficult and complex problems and escalations involving several product areas, while providing consultation to senior technical advisors on projects, reviewing their work and advising areas for self-advancement.Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Bachelor* s and Master* s degree in Computer Science or Engineering (Advanced degree such as MBA and/or Ph.D. a plus) 10 years related experience prior to taking this position. In addition, extensive experience with Oracle* s core products, applications, and tools. Only proven top performing candidates of high integrity in previous job positions/grades are considered.**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.****Job:** Support**Location:** US-TX,Texas-San Antonio**Job Type:** Regular Employee Hire**Organization:** Oracle"