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Job Details

FirstEnergy Corporation

Analyst IV SC Technology Solutions


Business Analyst


Akron, Ohio, United States

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] The Technology Solutions Analyst builds analytical tools which provide actionable insight to decision makers. This individual is a member of the newly created Solutions and Standards team within the Supply Chain organization, which is in the middle of an exciting transformation within FirstEnergy. The size of this organization is doubling as new processes are being implemented.  To support these new processes, the organization will move to a new, industry leading, cloud-based Source-to-Pay system. This position is designated as “mobile” and can be sited at any location within the FirstEnergy service territory (OH, PA, WV, NJ, or MD). Responsibilities include: - Acting as the administrator to help implement and then maintain a new, state-of-the-art, cloud-based Source to Pay application as well as several other newly purchased Supply Chain tools - Creating test scenarios and scripts (e.g., for new features or new configurations) for any changes that may impact systems and processes  - Working closely with users to recommend and implement improvements  - Assisting with data used for reporting - Administering security roles and permissions  An employee hired at the Analyst IV level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner. Further, the Analyst IV level employee will be assigned additional responsibilities related to those above. Qualifications include: - Bachelor’s degree in business, IT, data analytics, data management, data modeling, statistics, quantitative/qualitative methods, or related discipline and 7 - 10 years’ related work experience is required. - In lieu of a degree, 10 years of related work experience is required. Related work experience includes data management, data science, data analytics, dashboard development or extensive software administration experience. - Coupa experience is a plus but not a requirement - Strong quantitative and analytical skills - Experience with cloud-based platforms - Understanding of supply chain concepts and policies - Experience in data mining, analysis and/or reporting - Strong oral and written communication skills - Detail oriented - Experience with ERP applications - Able to work with individuals at all organizational levels Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team