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Job Details

Bristol Myers Squibb

Director, Business Continuity and Crisis Management (BCCM)/Strategy Implementation & Operational Excellence (SIOE)


Business Analyst


Princeton, New Jersey, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Director, Business Continuity and Crisis Management (BCCM)/Strategy Implementation & Operational Excellence (SIOE)

Location: Lawrenceville, NJ.

At Bristol Myers Squibb, we offer challenging and meaningful work that has the potential to change lives. Our employees tackle interesting and transformative projects every day, from improving production lines to making breakthroughs in cell therapy. We value diversity and offer unparalleled growth opportunities to our high-achieving teams. We also understand the importance of work-life balance and offer competitive benefits and resources to support our employees' personal and professional goals. Learn more about working with us at

As a member of our R&D Strategy Implementation & Operational Excellence team, you will help guide our organization towards sustained growth through 2030 and improve the lives of millions of patients with cancer and other serious diseases. Our team is made up of industry experts who have worked on important projects such as the R&D Integration Office and the Clinical Research COVID-19 Response Team. We promise to provide you with opportunities to work on challenging and personally fulfilling programs and initiatives.

In your role, you will work across different areas to embed risk resiliency in R&D and lead cross-functional strategic initiatives. You will be responsible for ensuring critical processes and site capabilities are maintained during times of disruption and crisis, as well as strengthening R&D risk resiliency. You will also lead complex programs requiring strong leadership and knowledge of pharma drug development.

Key Responsibilities- Strategy Implementation Lead

  • Leading important cross-functional strategic initiatives through robust strategic change execution methods and best practices with accountability for achieving the expected business outcomes
  • Contributing as a thought partner to initiative leads and sponsors to shape initiative strategies, plans, and solution designs
  • Proactively identifying opportunities/challenges across our business; structuring and mobilizing cross-functional initiatives
  • Fostering a network of senior R&D leaders and functional change agents to accelerate project delivery and ensure project and strategic goals are realized
  • Assisting senior R&D leaders in formulating strategic roadmaps to install and/or improve the R&D operating model (including organizational structures, culture, capabilities, processes, etc)
  • Supporting our Operational Excellence capability deployment strategy which includes continuous improvement projects, training, communities of practice, and business process management
  • Facilitate strategic planning workshops and high priority short-burst projects to advance and achieve strategic imperatives
  • Champion effective change leadership principles and methods; coach/mentor functional change agents and aspiring change leaders on foundational tools and skills
  • As an expert in Business Continuity and Crisis Management, I collaborate with Global Process Owners and Site Leaders to ensure that all BCCM SOP requirements are met annually. In the absence of the R&D BCCM Head, I serve as a member of the Crisis Event Response Team (CERT). I work closely with key functions such as IT, TPRM, and QRM to develop and integrate risk resiliency approaches. Additionally, I liaise with the BMS Enterprise PMO to ensure that R&D aligns with the corporate BCM program and benchmark R&D programs against the industry to share best practices. I continuously scan the marketplace, both biotech and non-pharma, to identify best-in-class business continuity and resiliency capabilities. I partner with the Enterprise Program to develop practical and effective real-world testing exercises for both site and process leads. I also lead document standardization efforts while coordinating with the Enterprise on enhanced digital solution options.

Qualifications & Experience

  • BA/BS degree required; advanced degree preferred
  • 7+ years of pharma industry experience – preferably R&D; knowledge of pharma industry landscape, forces, and trends
  • Basic understanding of site operations, drug development processes, and enabling functions (IT, TPRM, Global Quality)
  • Exposure to Operational Excellence, Six Sigma / LEAN, and business process management
  • Understanding of change management methodologies
  • Experience with strategic planning, project & change management, operational excellence, & financials/analytics
  • Ability to flex and influence across critical stakeholders to drive organizational objectives
  • Strong written and verbal communication skills
  • Experienced problem solver and facilitator, especially in highly ambiguous situations
  • Commitment and passion for achieving desired outcomes (i.e., value, quality, speed, cost)

BCCM-Specific Skills:

  • Knowledge in Risk Management practices and risk related controls
  • R&D experience with lab operations; participation on Crisis Management recovery team(s) a plus
  • Knowledge of business continuity management applications
  • Ability to align business partners, including third parties (CROs), IT, EHS, Procurement, Facilities, and Global Quality, to drive integrated risk responses

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.