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Job Details

FirstEnergy Corporation

Analyst - Supply Chain Technology Solutions


Business Analyst


Akron, Ohio, United States

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

Within FirstEnergy’s Supply Chain organization, this position coordinates the operations and quality of information collection in several software applications. This role also supports several cloud-based software solutions. The position requires a strong attention to detail, good communication skills, and a great work ethic. The successful candidate will ensure that published procedures are followed and documented. The primary responsibilities include the vetting and on-boarding of FirstEnergy suppliers making them available for procurement activity.

This is designated as a remote location role but some travel to FirstEnergy locations may be necessary at times.

Responsibilities Include:

  • Monitors a queue for new requests.
  • Communicates succinctly with requestors and stakeholders within the Supply Chain organization.
  • Supports several cloud-based applications that are used by thousands of Supply Chain users and suppliers.
  • Ensures high level of data collection and accuracy.
  • Participates as a member of a high performing team, supporting several technological systems.
  • Participates in team meetings and contributes to continual improvement.
  • Ensures that SoX (Sarbanes-Oxley) controls are strictly adhered to.

Qualifications include:

  • Associates degree in a Business-related field with 2 years of related experience required. In lieu of a degree, 4 years of related experience will be considered. Related work experience includes data management, data science, data analytics, dashboard development or extensive software administration experience.
  • Experience supporting / administering a software system is desirable. Coupa experience is a plus.
  • Ability to understand data relationships and the importance of accurate data capture.
  • Strong interpersonal, communications, training & mentoring skills.
  • Ability to work effectively in a virtual environment.
  • Driven and ability to work independently.
  • Previous experience supporting a regulatory environment including compliance controls (ie: Sarbanes-Oxley) is preferred.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team