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Business Analyst - Quote To Order - Services Ordering (20000W2X)


Business Analyst



Broomfield, Colorado, United States

"**Business Analyst - Quote To Order - Services Ordering****Preferred Qualifications**This role reports into the Director, Global Process Owner - Renewals, ACS & Education Ordering in the Global Quote to Order (QTO) Enablement and Systems within Global Finance Operations. The mission of the QTO team is to be delivering successful outcomes for our customers by providing an exceptional ordering experience through continual process and systems improvements whilst maintaining high quality master Customer Data to support Oracle's business. Providing a positive employee experience through continual development whilst empowering our teams to contribute to Oracles transformation.As a Business Analyst main role will be focused on the transition to Oracle Cloud (Fusion) Order Management, the successful candidate will be flexible and open to learning various parts of the business, including Education, Renewals and Advanced Customer Services Ordering.The role involves documenting, testing, process documentation and training for the Order to Revenue Fusion implementation. The successful candidate will project manage their specific areas of responsibility ensuring that all required tasks are completed on time, pulling in stakeholder groups for meetings and calls where ever needed.Applicants should have experience working with system enhancements, representing business users and have an ability to work with both technical and business stakeholders. Experience in previous business analysis roles driving system enhancements would be highly desirable. Business analyst will need to have an understanding of ERP, specifically Order Management, Fusion apps and experience working with OAL and a diverse user community would be positives.As part of the team, the candidate will work cross functionally with various LOBs, including but not limited to Global Business Practices, OAL, Deal Management, Sales Operations,Global Order Management and Order to Cash. Key relationships will be with the Global Order Management operation in Bangalore, as well as OAL teams working on the project.Required Job Skills:* Excellent verbal and written communication, confident presenter* Experience with, and enthusiasm for, analysing, defining and driving system requirements with IT/OAL organisations* Develop and implement a complete training project plan/schedule to satisfy agreed business requirements, including content gathering, assessments and association to learning paths* Ability to work in a non-centralized team, managing most work via phone.* Document clear and well justified business requirements (Bugsmart ERs, Jira, SOLAR, BRDs) making sure they are reviewed and clearly understood by all key stakeholders.* Ensure global process documentation and Desk Manuals are kept up to date and communicate changes regularly to appropriate audiences* Enthusiastic, positive, self-motivated and willingness to learnCoordinate Desk Manual Re-Write Process* Coordinates, develops and communicates the organizations training on systems, business practices and processes.* Ability to negotiate and collaborate with cross functional, global teams* Prioritization skills and thinking outside of the box* Project Management and deep analytical skills* BS/BA minimum requiredPreferred Skills and Experience:* Experience with Oracle Order Management, Quoting and other Oracle Finance applications (AR, IB, OKS, TCA) preferential.* Experience in writing and reviewing business requirements and user documentation* Strong leadership skills with the ability to influence and collaborate with virtual teams, across multiple countries and time zones effectively* Expertise in change management in a complex process environment through influence and collaboration rather than direct control* Good planning and facilitation skills, well organized, detail orientated, resourceful, focused on meeting deadlines and able to work under pressure* An ability to take the initiative to identify, plan, structure and drive system projects to successful completion is essential.* Excellent listening, verbal and written communication and presentation skills, and ability to build and sustain positive working relationships* Ability to translate complex subject matter into simple, clear concepts and written business processes or requirements* Willingness to travel internationally on an occasional basis* Demonstrated ability to influence and achieve results through collaborating with cross-functional, virtual teams, across multiple countries and time zones**Detailed Description and Job Requirements**Provides programs to improve operational efficiency, consistency, and compliance in support of the organization* s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.Colorado Pay Range: From $34.63 to $60.61 per hourFrom $72,037 to $126,068 per annumEligible for equityOracle offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Flexible paid time off (unlimited or accrued vacation and sick leave)9. Paid parental leave10. Employee Stock Purchase Plan11. Adoption assistance12. Financial planning and group legal13. Voluntary benefits including auto, homeowner and pet insurance**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.****Job:** Business Operations**Location:** US-CO,Colorado-Broomfield**Job Type:** Regular Employee Hire**Organization:** Oracle"