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Job Details

American Water Works Co Inc

Senior Business Analyst (101390)


Business Analyst



Camden, New Jersey, United States

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

PLEASE NOTE: In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status.

Primary Role

Sr. SAP Business Analyst (Sr. BA) role serves as liaison between business SMEs, project teams, development teams, senior and other stakeholders with a focus on business process analysis and relevant technology solution delivery. Sr. SAP Business Analyst is responsible for the participation in intake process, requirements analysis and detailed design of business processes in one or more functional domains, redesign business processes as needed, assist project team to define test strategies, test plans, test scripts, and well-defined deployment strategy for successful delivery of technology solutions.

Key Accountabilities
  • Work with business SMEs to elicit business requirements by identifying business value, objective, goals and key results associated with business request.
  • Transform business needs into formal business case/scope document for project approvals.
  • Assist BRM (business relationship manager), PM, Project team(s) during project intake and execution phases.
  • Generating Current/Future state process flow documentation to support requirement elicitation and documentation.
  • Utilizing prototyping to acquire formal business approvals on requirements, business process and navigation.
  • Identify, document and manage Functional and Non-Functional requirements to meet business needs.
  • Assist testing teams in translating requirements and use cases into test conditions and provide feedback to ensure requirement test coverage.
  • Assist and contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
  • Conduct requirement walkthrough/grooming sessions to seek project team feedback on business needs.
  • Partner with SAP technology team to transform business requirements into workable solutions meeting business needs.
  • Acts independently or as a member of a project team with a focus on quality delivery.
  • Deep understanding of combining different technology and process-oriented solutions focused on Finance, Supply Chain, Rates and Regulatory functions to drive business value
  • Sound experience in defining business/technology strategy for CFO’s organization by leveraging solutions focused on
    • Scenario based rate case modeling and financial analysis
    • Process standardization, governance, and automation
    • Business insights and self-service
    • Timely financial visibility
    • Merger & acquisition processes
Knowledge/Skills Continued
  • Experience with SAP FICO or S/4HANA implementation analysis and documentation.
  • Ability to identify requirements/backlog of business functions and their alignment with AW’s overall business strategy, and impact of said requirements/backlog.
  • Experience of managing complex matrixed organizational structures and demonstrated capability in collaborating and influencing across such an organization.
  • Strong experience in requirement analysis, documentation using Agile and Waterfall framework.
  • Ability to listen, and build rapport and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams
  • Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment
  • Familiarity with objectives & working of AW’s business functions.
  • Deep understanding of objectives & working of typical business functions (HR, Supply Chain, Customer, Operations, Finance etc.)
  • Understanding of integrated approach of Operations, Environmental and Safety functions to support our field workers and customers.
  • 10+ years of subject matter expertise and/or business analysis skills.
  • 3+ years of experience facilitating SAP FICO or S/4Hana implementation as business analyst.
  • Bachelor’s degree in Business Management, Computer Science, Information Systems or equivalent relevant work experience
  • Business Analysis Certification (CBAP/CCBA/CFLBA) (highly desired)
Competencies Champions safetyCollaboratesCultivates innovationCustomer obsessedDrives ResultsNimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.