Change/Configuration Control Officer
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Leidos is hiring a Change/Configuration Control Officer for the Air Force National Capital Region (AFNCR) Information Technology Services (ITS) program. Candidates require a SECRET clearance and will perform the Air Force's Job Control function on-site.
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Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
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Acts as Job Control lead and provides guidance and oversight for three other Job Control personnel
Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to production work centers (PWCs) under their charge.
Coordinate with developmental and operational teams (Project/Configuration Managers) to maintain baselines, supporting operational systems.
Report the status of changes/jobs to customer leadership and to the Communications Focal Point (CFP).
Use automated ticketing tools to assign or re-assign tasks/jobs between PWCs.
Implement US Air Force job control procedures consistent with Technical Order (TO) 00-33A-1001.
Assist PWCs and technicians with detailed information as needed.
Provide updates to the CFP's common operational picture (COP) for senior leader updates.
Establish and execute job control procedures in support of customer goals and current DoD regulations.
Required Experience, Skills, and Education:
Bachelor's of Science Degree and 4 or more years of relevant experience, or a Master's of Science degree and 2 or more years of experience with Queue/Change/Configuration Management. Additional years of experience will be considered in lieu of degree.
Excellent communication skills and an ability to manage/analyze operational information concerning change management/job control.
Ability to develop strong relationships with customers.
Proven experience as a self-starter; successfully operating/producing results with limited daily direction.
Demonstrated proficiency in organizational, project, and time management skills
Proven ability to work effectively and independently within a team environment.
Exceptional ability to solve problems and think analytically.
Strong attention to detail.
Preferred Experience, Skills, and Education:
Possess and demonstrate superb customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks along with extensive knowledge and experience in specialized area of expertise, especially as it relates to the Department of Defense (DoD).
Advanced degree in a technical or business discipline.
Experience with JFHQ-DoDIN TASKORDs, MTOs, and IAVMs.
Strong written communication skills and an ability to coordinate issues and concerns with leadership, peers, and associated teams.
Remedy or an equivalent ticketing system experience.
Prior Air Force experience.
Active DoD Secret security clearance.
AFNCR ITSPay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.