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Job Details


Oracle

Managing Principal Consultant - SW/Srvcs/Tech Verticals - ACS - NetSuite Services (SuiteJobs-PSNA)

Technology

Cloud Consultant

No

Nashua, New Hampshire, United States

"As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.Analyzes business needs to help ensure Oracle solution meets the customeris objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.*This is a remote/office based position which may be performed anywhere in the United States except for within the state of Colorado.**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant., ideally with Software, Services or Technology vertical market expertise. This direct-hire position can be home-office based in most major US and Canadian cities, and requires moderate travel.Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service - our first-ever qualifying as cloud annual recurring revenue (ARR) - that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology. With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in North America to meet demand. If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!Responsibilities include:* Participate in the identification and documentation of customers NetSuite value gaps leveraging our proprietary SuiteReview methodology* Participate in driving the approach to remediate gaps, and consensus with the Customer of same* Work with customers to remediate highest priority gaps* Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team* Define detailed functional requirements for automations and integrations to NetSuite* Work with TS team to design and unit test automations and integrations* Perform quality reviews of deliverables developed by other team members* Continue to increase product knowledge and pursue relevant certifications* Collaboration with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support* Follow essential internal business processes aligned toward delighting our CustomersPreferred Qualifications include:* 6 years of overall relevant domain experience in Software, Services, or Technology vertical markets* Strong NetSuite ERP Financials solution implementation and/or administration experience /- competing ERP offerings may be considered/* Working knowledge of Revenue Recognition compliance under ASC606* Experience working with customers in defining and optimize Order to Cash processes* 2 years external consulting role experience with sustained C-suite interactions* Experience with defining requirements for complex customizations and integrations* Strong communication skills* Ability to evolve Customer business processes based on leading practices* Passion for driving Customer satisfaction* Project and/or team leadership experience* Finance and/or Accounting professional and/or academic background a plus* NetSuite ERP Consultant or other relevant product certifications a plus* Ability to travel on a modest to moderate basis, as appropriate./At Oracle, we dont just value differenceswe celebrate them. Were committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. /https://www.oracle.com/corporate/careers/culture/diversity.html**Job:** **Consulting***Organization:** **Oracle***Title:** *Managing Principal Consultant - SW/Srvcs/Tech Verticals - ACS - NetSuite Services (SuiteJobs-PSNA)***Location:** *United States***Requisition ID:** *20000Z3W*"