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Director of Internal Communications & Content Creation (21000FN1)





Denver, Colorado, United States

"**Director of Internal Communications & Content Creation****Preferred Qualifications**We are looking for an individual who can successfully lead a team responsible for internal communications and content creation for our global community of infrastructure, security and IT teams within the Cloud Operations organization at Oracle NetSuite. This leader is highly strategic, creative, collaborative and hands-on.This role has the goal of creating a central place where our community of employees (new hires and existing) can learn, grow and contribute through relevant content, exceptional navigation and user experience.This individual will be responsible for developing and leading a world-class content and communications team dedicated to successfully showcase the value, services and culture of the Cloud Operations organization by centralizing and creating content, encompassing storytelling in all forms such as blog, video-script, whitepaper, research report or guide, use case, or other.We are looking for a leader who understands technology and has proven experience working with IT infrastructure, cloud, data center and security teams and has the necessary skills to communicate and collaborate with them.This role involves partnering closely with executive technical leaders, creating the communication and content strategy and overseeing the execution of a range of high-impact communications and content creation and learning programs.**Responsibilities**+ Partner closely with Cloud Operations Executives to develop a content and communications strategy and vision+ Lead an exceptional team of verbal and visual communication professionals.+ Oversee and participate in the execution of the strategy as editor in chief, arbiter of best practices in grammar, writing, and style+ Identify the needs of content creators and execute on resources, like templates and platform development, to support a broad community of contributors+ Focus on maintaining UX Design quality and Oracle best practices across all forms of communication and content repositories+ Ensure all content is consistent in terms of style, quality and optimized for search and user experience+ Gather performance insights and metrics through usability testing and analytics to ensure effectiveness and identify opportunities for improvement**Minimum Qualification**+ Bachelors degree+ Experience with cross-functional leadership+ Experience working with technology executives, VP and above+ Experience managing a team across multiple regions+ Minimum of 10 years in a global content role; including writing experience with B2B technology companies; experience in the Data Center, Cloud and / or Cyber Security space+ IT journalist, editor, editor-in-chief experience is highly desired+ Experience working with visual design or videography highly desired, but not required+ Proven experience utilizing Atlassian products such as Confluence+ Experience working with Fortune 500 or Ad Age 100 companies**Detailed Description and Job Requirements**Responsible for directing the activities of a staff that creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Supervises the timely design, production and delivery/completion of product documentation and document sets.As a manager in the technical writing division, you will lead a team that will design and write conceptually complex parts of new documentation. Recognize design dependencies with related product documentation and/or products and propose design changes or new designs. Provide subject matter guidance Company-wide to all levels, including senior management.Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of technical documentation. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.Colorado Pay Range: From $117,842 to $224,599 per annumEligible for bonus and equityOracle offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Flexible paid time off (unlimited or accrued vacation and sick leave)9. Paid parental leave10. Employee Stock Purchase Plan11. Adoption assistance12. Financial planning and group legal13. Voluntary benefits including auto, homeowner and pet insurance**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.****Job:** Product Development**Location:** US-Colorado**Job Type:** Regular Employee Hire**Organization:** Oracle"