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Job Details


Systems Operator ( R-00071332 )

Technology

Computer Operator

Yearly

No

Fort Gordon, Georgia, United States

Description

Job Description:

Leidos is seeking qualified candidates for a Systems Operator position. Positions responsibilities include the following:

  • Under close supervision, performs first line technical support to AHLTA/CHCS customers with questions regarding account administration, distribution of software and documentation, applications, system, and network status

  • May answer simple technical or functional questions and perform minor troubleshooting regarding use of CHCS and AHLTA

  • Uses established detailed guidelines and assists higher level technicians with on-site installations

  • Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems

  • If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support

  • Follows detailed administrative procedures and processes support requests accurately and in a timely manner

  • Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance

  • Attends training sessions as required (DoD, Service, MTF, and/or Corporate)

  • Participates in special projects/data calls as required, under close supervision, that enhance the quality or efficiency of the Support service

WHAT YOU WILL NEED TO SUCCEED: Minimum Qualifications:

  • High school diploma or equivalent and less than 1 year of prior relevant experience..

  • Must be able to obtain ADP II clearance

  • Comptia Security + certification within 6 months of hire

Pay Range: