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Job Details

Bristol Myers Squibb

Specialist, Digital Plant – Quality and Laboratory Systems


Computer Specialist


Phoenix, Arizona, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary

The Specialist of IT Digital Capability Management (DCM) will report to the Manager of IT Digital Capability, and is responsible for completing activities and initiatives associated with GxP computerized systems at the Phoenix Site. These activities include document management, system administration, and application technical support.

Support for System Deployments

  • Completes project deliverables as assigned by IT DCM management.
  • Supports generation of support documents (SOP’s, Work Practices, etc.).
  • Execute and write system data integrity assessments in partnership with system SMEs.
  • Generates Purchase orders for equipment, software and services.
  • Works with senior team members and vendors to request quotes for approved equipment, software and services.
  • Interacts with application support groups while troubleshooting issues.

Routine Support for Computerized Systems

  • Executes routine system administration tasks according to written procedures (e.g., execute user access requests).
  • Ensures systems are available for production use and any down time is minimized to reduce impact to user teams.
  • Completes routine and on demand work orders for GMP computerized systems.

Working Conditions

  • The incumbent will be required to work in an office environment potentially requiring ergonomic considerations.
  • The incumbent will be required to work in a conference room environment for moderate periods of time.
  • The incumbent will be required to work with computers for up to 8 hours per day, including typing and viewing computer screens during this time.
  • Frequent excursions to labs, production area or warehouse requiring some level of gowning.
  • This position requires regular medical surveillance.
  • Exposure to typical manufacturing, laboratory, mechanical and warehouse environments.

Travel requirements

  • Travel is not expected.

Perform other tasks as assigned.

Required Competencies: Knowledge, Skills, and Abilities

  • Working knowledge of MS Office applications
  • Basic knowledge of Windows operating systems, and laboratory instruments and their applications
  • Basic knowledge of IT fundamentals including networking, virtual server technology, backup and recovery, security, active directory, and disaster recovery strategies
  • Basic knowledge of IT system support
  • Basic knowledge of software support
  • Ability to support team during inspections by regulatory agencies with support of management, but does not directly interact with inspectors
  • Working knowledge of cGMP and data integrity
  • Requires flexibility and ability to multi-task
  • Good written and verbal communication skills
  • Basic organizational and time management skills
  • Basic and developing critical reasoning and decision-making
  • Ability to interpret / write general business documents
  • Requires excellent listening skills
  • Requires strong qualitative training skills: responsiveness, enthusiasm, humor, sincerity, honesty, and tolerance
  • Ability to solve basic problems and escalate to appropriate support groups

Education and Experience

  • Bachelor’s degree preferred
  • An equivalent combination of experience and education may substitute

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.