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Job Details

Bristol Myers Squibb

Senior Specialist, Quality Training and Development


Computer Specialist


Devens, Massachusetts, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Position Summary

The Senior Specialist, Quality Training & Development is responsible for the intake, development, delivery, and tracking of learning for their respective functional business clients. The Senior Specialist will support the technical administration of platforms to manage and deliver content to personnel within the organization. This role will be interacting and supporting CTDO functions at our Devens, MA locations from a Training Quality systems perspective. Specifically, partnering with different functions (i.e. Operations, Supply Chain, MS&T) to determine training curricula for personnel in their functions, conducting training needs analysis, intaking training program development requests, and at times, developing and delivering training. The Specialist role is stationed in Devens, MA and reports to the Associate Director, Learning and Development, Cell Therapy.

Key Responsibilities

  • Support the tactical and strategic training needs of the Devens Cell Therapy Facility.

  • Serve as a lead individual contributor within the site Training organization, and a key training resource to the assigned functional area(s).

  • Collaborate with functional area representatives, subject matter experts (SMEs), and cross functional teams to develop and implement key learning strategies and programs in support of Cell Therapy Facility and functionally driven projects where training is positioned as a key success factor.

  • Provide training expertise and consultation in support of the Devens Cell Therapy training model and process, including expertise around the Electronic Learning Management System.

  • Provide guidance, expertise and consulting to functional managers and SMEs in the assessment of training needs, the design of appropriate training and development interventions, the design of implementation plans, and the measurement of training effectiveness.

  • Design and develop training courses based on Training Impact Assessment to determine appropriate methodology

  • Provides “train the trainer” support (design, facilitation, consultation).

  • Utilizes cost-effective, consistent, and best-practice training methods and ensures compliance with both FDA regulatory and BMS compliance.

  • Support blended learning approach by creating classroom materials in tandem with e-learning.

  • Demonstrates initiative, teamwork, commitment, and follow-through with all training initiatives.

  • Provides guidance around the Electronic Learning Management System functionality.

Qualifications & Experience

  • Minimum 4 years relevant life-science industry experience (pharmaceutical/biologics) supporting a manufacturing environment.

  • Experience with formal eLearning tools (ex: Articulate, Captivate, etc.) highly desirable

  • Knowledge of adult learning and course design generally attained through studies resulting in a Bachelor’s degree in education, instructional design, instructional technology, a related discipline, or its equivalent.

  • Demonstrated excellence in written, verbal communication, and client management

  • Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationship

  • Experience serving as an internal consultant providing support to all levels of leadership

  • Knowledge of biologics manufacturing, GMPs, and support disciplines and the basic principles of each. Knowledge and understanding of regulatory and technical training requirements and associated processes.

  • Experience with utilizing a Learning Management System

  • A strong understanding (including practical experience and highly developed skills) with adult learning theory, instructional design and a variety of learning methodologies


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.