Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

Quality Technician - 2nd Shift


Computer Technician


Fayetteville, North Carolina, United States

Eaton’s ES AMER ARS PDCAD division is currently seeking a Quality Technician - 2nd Shift.

Shift hours: 3:30 pm-12 am Monday - Friday. Overtime may exceed these hours, and can be mandatory at times.

The hourly rate for this position is $21.90 per hour + a $1/hr shift premium.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Quality Technician supports the analysis and solution of quality problems, processing/disposition of non-conforming material, preparation of inspection plans and instructions, training of inspectors under the direction of quality engineers or supervisors (if applicable). Lead/support/assist Quality/Warranty Supervisor and Engineer in continuous improvement of Quality process, including performing audits, validation calibration compliance and creating Quality documents in alignment with Quality Management System/EQS requirements. Ability to read documentation to make complete fact-based decisions & root cause analysis and to research job folders and identify components used in the assembly. Assist with Field Service Actions as needed. Assist with warranty claim processing.

In this function, you will:

  • Support the analysis and solution of quality problems, disposition of non-conforming material, preparation of inspection plans and instructions, training of inspectors under the direction of quality engineers or supervisors (if applicable). Performs process / product audits in alignment with QMS / EQS requirements.
  • Develop and maintain robust quality processes, consistent with Eaton Quality System, ISO, and Eaton Lean practices by creating Standard Work, Work Instructions, Operator Method Sheets, workmanship standards,8D’s and Line Alerts and training operators for same.
  • Create/review/maintain pFMEA’s and control plans.
  • Perform FTY/Rework and root cause analysis, plus create corrective/preventive actions as required.
  • Conduct quality audits of equipment and processes, coordinate audit schedules and manage & maintain internal audits & corrective action database.
  • Assist audits with internal or external customers (requirements criteria) to help insure quality and continuous improvement of products. Product audit development, training others and backup
  • Quality Control Plan compliance verification, including Crimp verification and Tooling/Gage calibration compliance for area assigned.
  • Work with manufacturing area for improvements to lead 8D/error proof teams and defects analysis. Drive FTY/Rework issues to closure for continual improvement.
  • Support PRO-Launch required activities.
  • Assist with Warranty/Field Service activities as needed


Required (Basic) Qualifications:

  • A High School Diploma or GED from an accredited institution.
  • Must be able to work in the United States without corporate sponsorship now and in the future.
  • No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

  • Prior experience working in a manufacturing environment or material planning role.
  • Completion of a two-year technical degree AND/OR enrollment in courses that will lead to a two-year degree preferred.
  • Working knowledge of the Eaton Quality System
  • Completion of EESS Safety Training
  • Trained ISO Internal Auditor.
  • Experience working with test data management systems
  • Working Knowledge of Eaton IT systems VISTA/CMS/CQM/AS 400/WISPER
  • Working Knowledge of Eaton Lean System/Six Sigma (ELSS) – specially 5S and Error Proofing.

Position Success Criteria:

  • Ability to travel at on very short notice to support field service activities
  • Ability to Train the Trainer
  • Knowledge of component functionality as used in the factory
  • Ability to communicate and work effectively with both internal and external customers
  • Ability to work a variable schedule as needed to support multiple shifts
  • Knowledge and/or experience of leading projects, root cause identification, identifying problems and reaching resolutions expeditiously.
  • Facilitation Skills, Technical Writing Ability, and Verbal and Written Communication Skills.
  • Working Knowledge of MS Office Software (Excel, Word, PowerPoint).
  • Operating Knowledge of Test and Measurement Equipment.
  • Knowledge and use of hand tools
  • Knowledge of Blueprint Reading


We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-[Register to View] to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.