ServiceNow Administrator

Description

Job Description:

Leidos has a future career opportunity for a ServiceNow Administrator located in Stuttgart, Germany.

PROGRAM SUMMARY:
Are you interested in continuing your career in CJTF HOA/AFRICOM in a mission focused environment? Leidos Defense Group has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement CJTF HOA/AFRICOM’s mission objectives.

REQUIRED CLEARANCE:
•Must have an active DoD Secret security clearance.

PRIMARY RESPONSIBILITIES:
•Contribute to the Enterprise ServiceNow implementation by providing technical consultation, receiving requirements, developing and deploying solutions across a wide variety of directorate level organizations using ServiceNow’s Implementation Methodology (SIM).
•Solve the Common Services Data Model (CSDM) challenge through guiding stakeholder understanding and expectations of the IT Services lifecycle while encouraging Now platform use through outreach and training.
•Design service catalog items in accordance with customer requirements.
•Publish and maintain service catalog items.
•Create and maintain service portal pages and content.
•Manage customer experiences via portals, pages, and items.
•Manage user experiences within the Now platform via homepages, dashboards, and workflows.
•Create and maintain application and technical services.
•Manage core foundation data, tables & columns, and configuration item (CI) classes.
•Create and maintain CI relationship data.
•Accurately create, test, and manage update sets in a high paced environment.
•Use best business practices to configure tables, forms, and workflows.
•Consult on creation and modification of business processes based on knowledge of the Now platform.

BASIC QUALIFICATIONS:
•BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or 11 years of recent specialized experience.
•Three years of experience with at least two ServiceNow ITSM, ITOM, ITBM, and/or SAM.
•Experience with JavaScript and Angular scripting.
•Certifications in ITIL Foundations, ServiceNow Fundamentals, CMDB Fundamentals, ITSM Implementer, and CSM Implementer.

PREFERRED QUALIFICATIONS:
•ITIL Release, Control, and Validation.
•ServiceNow Certified System Administrator.
•HTML/CSS experience.
•SOAP and REST API experience.

CITS3

External Referral Eligible

Why join us? Perks include:
• Paid relocation to/from OCONUS location
• Overseas living allowance(s) - HOLA and COLA
• Foreign Earned Income Tax Exemption
• Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.
• Base access (Exchange, dining, post office, commissary access, etc.)
• Thriving Expat Community to discover Germany and Europe and more!

CITS3

External Referral

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.