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Job Details

Bristol Myers Squibb

Senior Manager, Technical Quality e-Systems (R1557118-en-us)


Development Manager



Devens, Massachusetts, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.


  • The Senior Manager, Technical Quality e-Systems is responsible for providing QA oversight of computerized systems used in support of GxP activities at Cell Therapy manufacturing sites. This work is performed in partnership with IT, Validation and Business owners/users of the computerized systems.
    • QA oversight includes but are not limited to review and approval of validation plans, testing documentation, deviations/defects incurred during execution and summary reports.
    • This role is responsible for evaluation of risk and recommending and implementing mitigations to reduce identified risk. Risk in question is risk of non-compliance to heath authority and industry requirements for computerized system validation and use.
  • Additionally, the Senior Manager is responsible for working with cross-functional teams to drive increased adoption of and continuous improvement of computerized systems to streamline efficient operations and reduce deviations. This includes:
    • Deviations: understand root causes and identify and implement robust solutions to prevent recurrence of observed deviations.
    • Change Management: assess impact and risk and complete necessary change actions.
    • Policies and Procedures: revise operational procedures to improve compliance and efficiency of operations.
  • REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities

  • Demonstrated proficiency with health authority requirements and industry guidance on computerized system validation, including data integrity and electronic records/electronic signatures.
  • Demonstrated ability to assess risk, recommend controls and conduct periodic risk review associated with implementation of computerized systems.
  • Demonstrated proficiency in qualification of computerized systems.
  • Experience with enterprise-scale systems are preferred. Examples include:
    • Enterprise Resource Planning (ERP) such as Oracle or SAP
    • Quality Management System (QMS) such as Veeva, Trackwise, Documentum
    • Laboratory Information Management Systems (LIMS)
    • Manufacturing Execution System (MES)
    • Ability to follow instructions, provided by Standard Operating Procedures (SOP) and test protocols and to document results clearly and in a timely manner following performance of tasks.
  • Ability to identify and escalate defects for troubleshooting and solution. Successful candidates have strong attention to detail.
  • Ability to work as a member of team where combined contribution, collaboration, and time bound results are expected. Successful candidates must be able to provide and receive peer feedback in a positive fashion.

  • Bachelors degree is required, with a preference for Computer Science, Engineering or other scientific fields.
  • Ideal candidate will have a minimum of 8 years of directly relevant experience with computer system validation. Experience in a regulated cGMP environment is required.

  • Work is performed in a typical office environment, with standard office equipment available and used. Work is generally performed seated but may require standing and walking for up to 10%of the time. Lighting and temperature are adequate and there are no abnormal conditions caused by noise, dust, etc.
  • Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.