Senior Manager, ITBM Insights & Analytics

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

This role is part of the IT Process and Reporting team. This team acts as a center of excellence for IT delivery processes & is responsible for designing end to end IT delivery processes that tie together disparate ones, speed throughput and boost transparency. We foster process adoption in collaboration with users through training and continuous improvement & drive innovation, leveraging a common technology platform, in ServiceNow. Additionally, we integrate process and financial insights into a central IT Business Management advisory capability.

This role, Senior Manager – ITBM Insights & Analytics, has overall accountability for managing our centralized reporting and dashboards for the IT Business Management group. It provides best in class data and analytics support, for Successful Execution of IT Strategy through:

• Managing a centralized PowerBi dataset with various reports & dashboards
• Provide actionable insights to stakeholders & customers of the ITBM organization
• Empower key stakeholders with capabilities, tools and data as needed
• Maintain the operations of the ITBM group driving efficiency for the process owners

Detailed Position Responsibilities:

• Managing a centralized PowerBi dataset with various reports & dashboards; This responsibility requires the skills to anticipate user needs vs. simply executing on requirements.
• Oversee and maintain the quality of data across the tools & works with data owners to remediate issues.
• Provide a service to customers in the development of ad-hoc data analysis, reports, or dashboards.
• Act as a scrum master to solicit & write requirements then deliver the requirements.
• Generate, analyze, and distribute various reports for daily operations and organizational reporting.
• Ability to multi-task, flexibility around moving priorities in a fast-paced environment.
• Manage employee, contractor and/or capacity-based resources globally in delivering operational reporting & new capabilities.

Desired Experience:

• Achieved a bachelor’s degree in computer science or a related discipline with a minimum six-year business experience; Pharmaceutical or other highly regulated experience preferred.
• Demonstrated experience of “developing” meaningful reports that provide customers what they want and what they need for meaningful insights. Specifically, with a PowerBi dataset & dashboards.
• Consistently demonstrates an ability to visualize and articulate clear insights from complex data sets.
• Strong experiences in metrics role utilizing modeling, business intelligence, and other analytic tools.
• Advanced MS Excel skills should include pivot tables, data merging, charting, pivot charts, data models, etc.
• Demonstrated ability to lead and influence without direct authority, managing stakeholder expectations at all levels in a matrixed global environment while maximizing business value delivered.
• Demonstrated ability to use structured problem solving and available tools to quickly evaluate problems, identify root causes, create action plans, assess impact, and develop resolution options.
• Manages multiple & exercise diplomacy all while maintaining a comfort level for ambiguity.
• Advance facilitation & meeting management skills; Strong communicator via all media: collaboration technologies (SharePoint, Microsoft Teams, etc.) & presentations written, emails, & verbal.
• Act with integrity and develops credibility through an action-oriented approach that demonstrates accountability for results.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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