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Job Details

Bristol Myers Squibb

Senior Manager, Critical Utilities


Development Manager


Devens, Massachusetts, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Principle Objective:

The critical utilities engineer will provide technical leadership to the facility & plant engineering department. The critical utilities engineer has the ability and working knowledge to articulate design of utility systems and operation of critical systems. Is an advocate of designing for reliability, maintainability and operability, and other end-to-end processes associated to Reliability Engineering. Partner with other functions to improve the overall engineering process. In some instances, manage other project engineers in the execution of projects.

Major Duties and Responsibilities

  • Provides engineering support required for specific assigned utility infrastructure, systems and equipment.

  • Lead & contribute to the Development of user requirements for new equipment and modifications to existing equipment and systems from concept through supporting installation with the collaboration of stakeholders.

  • Support commissioning and validation activities for specified equipment. During operations and capital projects the Site Engineering – Facilities & Utilities Engineering will work with stakeholders including Third Party Integrator, Manufacturing, Quality, and EHS organizations providing support of equipment and systems including on-the-floor troubleshooting of equipment.

  • During construction of future projects, responsibilities will include supporting project group with developing scope and justification, design reviews, assistance in the preparation of specifications, execution and evaluation of factory acceptance tests for utility equipment, assessment of spare part requirements, assist in the generation of PM activities, and walk down of equipment systems prior to handover.

  • Review of as built drawings and TOP. May sign off.

  • Provides technical support for equipment ensuring continued compliance to regulatory, company and site policy and procedure.

  • Addresses equipment issues identified by stakeholder; assesses production needs and opportunities; coordination with internal groups and outside contractors; may assist, with manager oversight, the generation specifications for the procurement of equipment and Instrumentation; installation modification of equipment and systems, reduces equipment downtime, develops and implements new capital project scopes, performs project management for non-capital modification projects, supports compliance efforts related to Deviations, CAPA, change management and contamination investigations.

  • Ability to work extended hours or a modified work schedule as required for coverage activities for future projects and support of ongoing 24/7 manufacturing facility.

  • The job requires technical knowledge and the candidate should have the ability to proactively troubleshoot and possess the desire to continue to develop technically and professionally.

Knowledge and Skill

  • Knowledge of plant engineering and science generally attained through studies resulting in a B.S., in engineering (Electrical, Chemical or Mechanical preferred depending on assigned systems), a related discipline, or its equivalent.

  • A minimum of 4 years relevant experience in biopharmaceutical industry or its equivalent including experience with plant utilities and auxiliary systems (HVAC, Power Infrastructure 13.8KVA, Electrical Distribution, Plant Steam, Fire Alarm/Suppression, Storm water management, Compressed Air, Chilled Glycol, Cooling towers).

  • Demonstrated proficiency in managing and organize multiple complex technical projects and familiarity with the manufacturing operations of large-scale production facilities as well as GMP experience.

  • Experience with 3D model plant design software desirable.

  • Demonstrated effectiveness in both a team environment and an individual contributor role.

  • Knowledgeable in engineering principles related industrial building utilities troubleshooting

  • Strong facility-related (e.g. mechanical, electrical) assessment and troubleshooting skills.

  • Strong communication, negotiation, and analytical skills.

  • Excellent interpersonal skills

  • Proven record of providing excellent internal and external customer service.

  • Ability to comprehend, analyze and interpret complex business documents.

  • Ability to respond effectively to highly sensitive issues.

  • Ability to write reports, manuals, presentations and articles using distinctive style.

  • GMP experience and safety knowledge (understanding of OSHA requirements)

  • Demonstrated communication, administrative and leadership skills with ability to work well with other departments, and effectively and efficiently lead in a team environment.

  • Proven ability to manage multiple priorities in a fast-paced environment.

  • Ability to understand, implement, and monitor regulatory and safety guidelines applicable to the pharmaceutical industry.

  • Strong experience managing external business partners and vendors across various disciplines and geographies.

  • Demonstrated ability to manage across functional lines and deliver results in a matrix organization.


  • The Senior Manager, Critical Utilities Engineer, is in direct contact with the Associate Director, Site Engineering – Facilities & Plant Engineering, and other senior leaders within the site.

  • Contact with all levels of the organization, in particular Manufacturing, Maintenance and Project Engineering.

  • Occasional interactions occur with external industry and regulatory representatives.

  • Will interact directly with Health Authorities during inspections to explain Facilities related inquiries, as required.

Working Conditions

  • Work in an office environment, as well as the manufacturing facility on equipment, where proper PPE may be required.

  • Additionally, familiarity with construction processes and requisite PPE is also required at various times.

Decision Making

  • Take action, final decision, recommend / Works on problems of moderate to complex scope in which analysis of situations or data requires review of identifiable factors.

  • Exercises judgment within defined procedures and policies to determine appropriate action.

  • Acts as advisor to unit employees and becomes actively involved as required to meet schedules or resolve problems.

Supervision Received

  • This position is self-directed, receiving high-level goals from incumbent’s manager.

  • Receives assignments in the form of objectives and establishes goals and processes to meet objectives.

  • Work is reviewed by management to measure meeting of objectives and schedules.

  • Administers company policies that directly affect subordinate employees.

  • Recommends changes to unit policies, and procedures.

Supervision Exercised

  • No direct reports, direct and indirect oversight of our Integrated Facilities Management (IFM) team on the Devens campus.


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.