Technical Training Manager – Digital Manufacturing

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care. 

The Digital Manufacturing team, part of BMS’ Global Manufacturing IT organization, is seeking a Technical Training specialist to meet evolving and growing needs for IT across the company’s digital manufacturing operations. The successful candidate will apply their technical knowledge and expertise to ensure employees and contract staff meet compliance and technical requirements relating to knowledge, skill, and practices necessary for her/his job performance and remain prepared to perform assigned tasks to directly support BMS’ worldwide manufacturing operations. 

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Desired Candidate Characteristics: 

• Ability to understand the needs of the customer and commitment to deliver the best user experience and adoption 
• Able to collaborate across multiple teams
• Good knowledge of technical training curriculum and design processes, and development of skills qualification programs 
• Knowledge of SOPs and GxPs and the ability to work and manage within a regulated environment
• Change management skills and an ability to simplify and improve business processes
• Adaptable to a fast paced, complex, and ever-changing business environment
• Good verbal and written communication, documentation, and technical writing skills
• Demonstrated creative problem-solving skills under resource constraints and time pressure
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo 
• Agility to learn new tools and processes 

Key Responsibilities:

• Supporting the Training Team to design and implement the business process and training matrices to support cross training activities across the Digital Manufacturing teams
• Implement comprehensive training programs - and being a champion for implementing learning-based training
• Develop training materials and deliver training as required to meet requirements for technical training
• Identify vendors to meet training needs and assist in managing vendor relationships
• Apply knowledge of adult learning principles and biopharmaceutical/pharmaceutical production
• Apply knowledge of e-learning concepts & software to create computer-based training programs
• Independently identify and resolve complex problems through good decision making, utilizing functional & technical skills while demonstrating a compliance mindset
• Assist customers in scheduling training activities, maintaining training records, and auditing compliance of training against the established schedules and curriculum
• Provide guidance and information to end users on recommended training programs, curricula, and training material development, and learning assignments
• Monitor and report on effectiveness of the existing solutions and changes to solutions when implemented
• Develop and support revision of training procedure manuals, On the Job training content and course materials

Qualifications & Experience: 

• The candidate should possess a bachelor’s degree and a minimum 3-year progressive experience ideally in a GxP manufacturing environment
• Good knowledge of technical training curriculum and design processes, and development of skills Qualification programs is essential
• Minimum of 2 years experience of ELMS and eLearning tool

The starting compensation for this job is a range from $94,000 - $118,000 plus incentive cash and stock opportunities (based on eligibility).

The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed.

Final, individual compensation is decided commensurate with demonstrated experience.

For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.