Senior Manager, US/PR Benefits, Savings and Retirement Service Line

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Sr. Manager for Benefits, Savings and Retirement has responsibility for managing the operations, execution, administration, and operational communications of the Bristol-Myers Squibb (BMS) benefits, savings (401k), Benefits Equalization Plan (BEP) and retirement programs.

Operational responsibilities include, but are not limited to, day-to-day operational activities, ensuring implementation of plan design, streamlining processes, and ensuring plan administration adheres to regulatory and compliance requirements, performing analysis, solutioning for and responding to Business Unit and Tier 2 inquiries and escalations, ad-hoc requests. This role has a key role in timely completion of audit requests, and provides information for compliance, audits, contract management and governance for third party vendors.

This role will partner closely with Total Rewards Center of Expertise (COE) partners, People Services Capability Center teams, including Payroll, and Third-Party Vendors, Legal and the Corporate Secretary’s office, compliance, and Finance.

The role supports the US/PR Benefits, Savings and Retirement Plans Service Line Lead with translation of the COE-led design of the Total Rewards strategy into deployment plans inclusive of processes and procedures, change management, system requirements, vendor requirements and documentation, as well as supports operations of the US/PR H&W and benefits programs.

Key Business Partners

One full time report

No Indirect Reports

Total Rewards Center of Expertise, People Services Capability Center, Total Rewards Operations teams, Payroll, Vendor Management, Compliance, Business Controls, HRBPs, Finance, Corporate Governance & Securities, HRIT, and third-party partners and vendors.

Detailed Position Responsibilities

• Subject Matter Expert for US/PR benefits programs, qualified and non-qualified savings and retirement plans – operations and regulatory environment
• Accountable for the team delivery of excellent customer experience and monitor trends and issues that may impact the employee experience with the plan. Supports the management of US / PR Health & Welfare benefits operations for US & PR
• Manages the operations and administration of the BMS US/PR Savings and Retirement Plans, including contributions and vesting, payroll deductions, statutory and legal filings, coordinating with finance, tax, legal, internal and external auditors, and applicable vendors
• Ensures robust controls are embedded in each process and operating as designed; supports the implementation and adherence to SOX controls and compliance, audit activities as needed, ensures compliance for all plan documents and statutory requirements related to benefits, savings and retirement plans and programs operations;
• Actively participate in the audit process and fulfills regulatory reporting requirements, including the non-discrimination testing and blackout restrictions and relevant financial reporting
• Manage the vendor relation with third party benefit administrators and monitors and provide feedback on contracted services and Service Level Agreements
• Liaises with third party vendor partners, payroll, and other teams, to promptly resolve operational and systems issues
• Develops, documents and deploys processes for benefits, savings and retirement plan operations and service support, with process improvement and customer experience focus.
• Participate in the design, development and implementation of websites, enrolment tools, and other content and communication
• Responsible for development of functional requirements for benefits, savings and retirement plan integrations (files) between HR system, payroll system, benefits, savings and retirement plan systems and ensures data files are accurate
• Business process owner for annual BEP/savings elections, annual additional savings contributions file, etc.
• Act as point of contact for escalation and resolution of Tier 2 queries, plan interpretation and appeals.
• Supports communicating change and develops and delivers ongoing learning / development of functional expertise of the extended People Services teams
• Monitor regulatory changes in global markets and collaborate with TRO teams in the implementation and standardization of operational changes, reports and interfaces to reduce costs and improve efficiency & client satisfaction

Experience Desired

• BS, BA or graduate degree in business or equivalent experience.
• 3+ years’ experience in human resources service delivery, within operational / administrative areas in a shared service environment, strongly preferred
• 5+ years of experience administering US Savings (401K) plans required. Additional experience in PR preferred
• Demonstrated deep functional knowledge of US Savings and Retirement programs, trends, best practices and recent legislative and other changes, required. Additional experience in PR preferred
• Working functional knowledge of US Health & Welfare Insured benefits operations, required. Additional experience in PR preferred
• Strong working knowledge and understanding of SOX controls as they relate to US Savings (401K) plans operations and administration. Additional experience in PR preferred
• Experience with system integrations, reporting requirements and specifications to maximize integration process efficiencies, strongly preferred
• Demonstrated ability to influence stakeholders at all levels in the organization, preferably in a highly matrixed organization

Ideal Candidates Would Also Have:

• Certified Employee Benefits Specialist (CEBS) or equivalent Industry designation
• Experience working with: Workday, ServiceNow and vendor management.
• Experience working in a global, virtual environment

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.