Sr. UX Designer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

Primary Responsibilities
▪ Partner with various business teams to understand requirements, desired business
outcomes, conduct UX research, and then translate that information into IA, wireframes, and
UX prototypes/concepts.
▪ Build UX process roadmap, provide direction while advocating HCD process/design thinking
principles to the stakeholders
▪ Evangelize UX within and outside the organization and mentor UX designers
▪ Build design templates, patterns, and design standards/principles to support UX staff and
design operation
▪ User interaction design for complex UI intensive applications: analysis of workflow, creation
of Lo/Hi-Fi mockups and prototypes using or creating a scalable design system
▪ Design visually rich mockups and UI assets in accordance with Optum design standards
▪ Conduct design sprint sessions with users and stakeholders to finalize/understand/refine
user needs and requirements
▪ Experienced knowledge of integrating UX in an Agile environment required
▪ Ability to improve the end-to-end experience using service design in the healthcare system
▪ Plan and estimate efforts for UX design activities and projects
▪ Good understanding of crucial UX metrics

Key Skills Requirements
▪ An excellent design portfolio with a bachelors/ post-graduation in design OR equivalent
experience
▪ Should be able to demonstrate examples that increased user satisfaction and delivered
business value along with an engaging experience for the customers
▪ Expert with popular design tools like Figma, Sketch, Axure, InVision, and Adobe CC
OGA Digital Experience.
▪ Ability to work independently; Interpret, apply, and enhance current Optum UX standards
▪ Apply design thinking process to solve wicked business problems by using user research,
lightweight usability testing, rapid prototyping, etc.
▪ Excellent skills to conduct UX design reviews and recommendations, and able to quickly
make concept sketches during stakeholder meetings
▪ Proven skills to create information architecture, wireframes, and Lo/Hi-Fi prototypes, along
with design specifications, are a must
▪ Experience in designing complex data visualization and dashboard-type experiences in an
enterprise environment
▪ Ability to drive projects from start to finish with minimal supervision and to juggle multiple
tasks and priorities in a fast-paced, multi-disciplinary environment
▪ A good sense of composition, typography, and visual balance
▪ A good communicator with excellent negotiating and presentation skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.