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Job Details

Data Center Operations Technician


Hardware Technician


Verona, Wisconsin, United States

We are seeking a smart and friendly data center enthusiast with a knack for problem solving, follow-through, and communication to join Epic’s hosting team for work in our data center in the Madison, Wisconsin area. You’ll conduct server installation, wiring, removal, and disposal of enterprise-class data center equipment. You will help plan the expansion and roll-out of additional equipment and track technical asset use throughout the space. Use your fervor for technology to revolutionize healthcare. Learn more about the team at

More than just important work

Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at


  • A history of professional and/or academic success relevant to networking, storage, and data centers
  • Ability to handle heavy equipment
  • Extreme attention to detail
  • Available to work second shift
  • Relocation to the Madison, WI area (reimbursed)
  • COVID-19 vaccination
As a member of the Hosting team at Epic you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:
  • Following policies and procedures and escalating when policies or procedures are not followed
  • Escalating potential security incidents and providing relevant information
  • Meeting all security responsibilities defined in policies and procedures