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Job Details


Field Network Technician

Technology

Hardware Technician

No

Albuquerque, New Mexico, United States

Job Summary

Amentum is currently seeking a Field Network Technician to support an IT Managed Services program for the Department of Energy. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations. The Network Technician will provide on-site and off-site testing, troubleshooting, implementation, and maintenance support services for classified and unclassified telecommunications and information technology (IT) systems for National Technology and Engineering Solutions of Sandia (NTESS).

Responsibilities:

  • Deliver secure, consistent, and capable network and virtual services to ensure faster realization of business value to the client and its customers.
  • Provide secure, consistent, and highly available network infrastructures and virtual services to meet corporate and mission IT needs. Virtual Services will enable people to work with confidence in a secure computing environment. Support includes network and virtual services development, design, implementation, testing, trouble resolution, network monitoring tools, and maintenance contracts.
  • Provide Network Field Support Services.
  • Review incoming IT Service Desk requests and resolve customer requirement issues.
  • Coordinate with Network Advanced Field Operations Team as needed to support activation of device ports.
  • Perform other duties as assigned.

Minimum Requirements

  • Must be a U.S citizen.
  • Ability to be cleared at the TOP SECRET (TS) or DOE Q level and the ability to maintain clearance throughout the life of the contract.
  • Must possess Associates degree and 5 years of related experience OR High School diploma / GED and 8 years of related experience.
  • Strong background and experience with Virtualization, Access Points, WAN, LAN, Wireless (Aruba), Cable Installation, Information Technology, CCNA or switches.
  • TC IP, Windows Server or Active Directory

Preferred Qualifications

  • Active Clearance at the TS or DOE Q level is preferred.
  • Knowledge with ITSM
  • ITIL Certified
  • Juniper switches
  • CISCO switches
  • GPON
  • Brocade