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Job Details

Bristol Myers Squibb

Associate Director, US Chart Audit


Information Technology Director


Princeton, New Jersey, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The Associate Director of the Enterprise Strategy & Performance Chart Audit Team is a dynamic member of BMS’ commercial planning team that partners very closely with US commercial and cross-functional stakeholders. This role will be responsible for working with and managing support resources to complete the standard US Chart Audit deliverables, as well as delivering high quality solutions and answers to ad hoc requests/questions. The Associate Director serves as an internal consultant to senior leadership by providing analytic guidance, and helping brand teams (and extended stakeholders) make informed strategic decisions and choices.

This role is dedicated to helping identify and contextualize critical business issues, and working to embed an objective and unbiased point of view into the business conversation. Will need to partner effectively with other functions (Marketing, Forecasting, Analytics, Market Research, Managed Care, Finance, Clinical) to identify logical and defendable insights, and support the strategic decision making process.


•Proactively and continuously assess the relevant marketplace and its dynamics, customers and competitors. Provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence

•Proactively partner with marketing teams to frame and articulate relevant business issues and develop the appropriate analytics / research design to address them.

•Synthesizes data from multiple sources to bring added value to performance deliverables, then draws and communicates customer insights in a business-oriented, concise and meaningful way to be delivered to the Brands/TAs

•Facilitate analytic plans to mine patient- and physician-level data (e.g., chart audit data) in order to generate in-depth understanding and insights of the market, BMS and competitor brands, to provide customer-focused input on strategic and tactical business issues.

•Provide ad-hoc data, data information, and investigate business questions to answer internal commercial business unit questions regarding brand performance, marketplace activity, competitor product activity, or other pharmaceutical market changes in support of decision making for the U.S. commercial organization.

•Provide context for decisions, both disease area and portfolio context, to help teams understand how decisions will be perceived by senior management / late-stage portfolio committee.

•Oversee all analytics operations to correct discrepancies and ensure quality; manage, direct, and mentor junior staff.


•BA required, Masters or PhD preferred

•5+ years of Biotech or Pharma experience in any of the aforementioned analytics areas

•Ability to influence senior leaders on critical decisions

•Extensive knowledge and use of both primary research and secondary data

•Strong grasp of an individual analytical discipline, such as forecasting, market research, or marketing science, with a good general knowledge of the others

•Detailed understanding and mastery of patient level data (e.g., EMR, chart audits, claims, etc), and ability to work closely with agencies and partners to ensure high quality deliverables.

•Ability to connect analytics with the overarching business questions, and can understand the link between brand strategy and analytic insights

•Manage ambiguity by questioning data and/or stakeholder for further nuanced information. Ability to operate on less than perfect data, by having a sound logical framework. Can develop new ways of thinking about a problem, in order to provide an effective solution

•Experience working in matrix team environment is beneficial. Role will require connecting and collaborating with many different roles within and outside of the BMS BI&A organization

•Requires excellent interpersonal, communication, presentation, negotiation, problem solving, analytical and organizational skills

•Demonstrates a continuous commitment to the QC process to ensure quality of deliverables meets or exceeds team’s standards

•Experience conducting or managing primary market research and/or developing and using Excel-based analytical tools and Spotfire is also a plus

•Experience in oncology and/or immunology is preferred

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.