Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

Bristol Myers Squibb

Associate Director, CTD Digital Capability Management


Information Technology Director


Seattle, Washington, United States

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Position Summary:

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology. We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!   

We are seeking an Associate Director, Digital Capability Management to join the Cell Therapy Development IT team, with end-to-end responsibility for managing the build and run activities for CTD technology assets.

Desired Candidate Characteristics:  

  • Have a strong commitment to a career in technology with a passion for healthcare   

  • Ability to understand the needs of the business and commitment to deliver the best user experience and adoption   

  • Able to collaborate across multiple teams    

  • Demonstrated leadership experience   

  • Excellent communication skills   

  • Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo

  • Agility to learn new tools and processes  

Ideal Candidate Characteristics:  

  • Deep understanding of Benchling platform and core technologies at a Tier 2/3 level.

  • Experience coordinating with Benchling Engineering team, particularly in cases with time-critical needs.

  • Experience working with Benchling Product Specialists and Technical Product Specialists to identify root causes of issues, offer workarounds when possible, and present analysis and data to Engineering teams when needed.

  • Demonstrated understanding of scientific lab workflows/process in Cell Therapy Research.

  • Familiarity of Cell Therapy research processes (molecular biology, cell sciences, protein purification, flow cytometry etc.).

  • Demonstrated ability to translate scientific workflows/process into Process diagrams and User Stories for software configuration/development.

  • Experience performing root-cause analyses to appropriately triage and/or resolve back-end issues.

  • Experience in leveraging API endpoints to extend software for complex workflows.

  • +1 years of experience in a lab or research setting highly preferred, along with demonstrated ability to quickly understand complicated scientific concepts and empathize with scientists.

  • 1-2 years’ experience with LIMS, ELN, or other relevant scientific/informatics data management software (preferred).

  • Experience writing and debugging in a coding language such as SQL, JavaScript, R, or Python.

Key Responsibilities:

  • Owns end-to-end responsibility for managing the build and run activities for CTD technology assets ensuring they are reliable, accessible, & secure, with primary focus on the Benchling platform.

  • Manages Total Cost of Ownership (build & run) and the key drivers behind them to ensure cost efficiency and effectiveness.

  • Partners with Application Support vendor(s) to design, develop and implement innovative technology solutions with focus on best possible end-user experience.

  • Collaborates with Business and IT Plan function to define business requirements, project & enhancement timelines and budget, develop acceptance criteria, testing, training and change management plans.

  • Ensures design and configuration are documented appropriately and test scripts and scenarios are maintained.

  • Stays informed of new functionality for SaaS solutions with an understanding of Vendor’s future roadmap and alignment to BMS strategy.

  • Proactively looks for opportunities to improve, re-use and continuously simplify our IT environment.

  • Works in an Agile manner.

  • Ensures compliance to evolving regulations.

  • Demonstrate effective skills in contributing to cross functional teams, with strong verbal, written, interpersonal communication skills.


  • BS degree preferred ideally in CS, CIS, MIS or equivalent. MS or related advanced degree is a plus

  • 10+ years of experience in IT with demonstrated success in delivering and supporting SaaS and custom-built solutions and managing/partnering with software vendors and service providers.

  • 5+ years of experience in a lab or research setting highly preferred, along with demonstrated ability to quickly understand complicated scientific concepts and empathize with scientists.

  • 3+ years’ experience with LIMS, ELN, or other relevant scientific/informatics data management software.

  • Experienced in working with managed service providers across multiple locations.

  • Excellent communication skills with ability to clearly articulate strategic capabilities and direction, status of requests and issues both with IT Business Partner Organizations and core functional teams.

  • Excellent collaboration skills, with the confidence to both influence and partner to build strong relationships with IT colleagues, busiess partners, external technology partners and service providers.

  • Ability to apply technical solutions to business processes.

  • Strong Project Management skills, and experience with agile and scrum methodologies.

The starting compensation for this job is a range from $149,000.00-$188,000, plus incentive cash and stock opportunities (based on eligibility).

The starting pay rate takes into account characteristics of the job, such as required skills and the where the job is performed.

Final, individual compensation will be decided based on demonstrated experience.

For more on benefits, please visit our

Eligibility for specific benefits listed on our careers site may vary based on the job and location.


If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.