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Job Details

Merck & Co, Inc

Associate Director, Site Digital Technology Lead


Information Technology Director


Millsboro, Delaware, United States

Job Description

Position Description:

Associate Director - Site Digital Technology Lead

The Site Digital Technology Lead is the representative for Global Animal Health Manufacturing IT (GAHM IT) on the site Leadership team at Millsboro.

This is a key role in driving our Digital Manufacturing strategy where value is ultimately delivered for the Manufacturing Division. This role is accountable for the full technology stack across all aspects of Operations, Supply, Quality and Business support at the Millsboro site. The Site Digital Technology Lead ensures all project and commercial manufacturing activities are supported and delivered ensuring reliable, compliant supply of medicines and vaccines.

Key Responsibilities:

  • Accountable for all relevant Digital Technology operations carried out at the site, ensuring that appropriate support to site operations is maintained, and that all operational activities are compliant with regulatory, safety, cyber-security, business continuity and financial requirements

  • Leadership of site digital technology team

  • Participate in the development of the Site Strategy and long-term Business Development Plan and provide leadership and direction to the business on a Digital Technology Strategy

  • Drive transformational change, continuous technological improvement and innovation at the site

  • Accountable for the successful implementation of Digital Technology projects at the site – including where this is part of a larger initiative

  • Manages small team of Tech Business Analysts, responsible for building, motivating and developing a highly capable team

  • Build a bridge, and shared-understanding, between our local and global IT Teams

  • Act as IT Single Point of Contact for the site, provide business stakeholders necessary feedback and input for business projects and IT operations

  • Continuously manage the site Digital Technology budget to meet annual profit plan targets; identify and achieve cost savings opportunities on both capital and expense spend

  • Ensures SDL (System Development Life Cycle) and CSV (Computer System Validation) compliance according to our Company guidelines

  • Brings together the right stakeholders to ensure compliance and sustainability of IT/OT solutions

  • Participate in regulatory audits of the site

  • Ability to travel – 10%

Position Qualifications:

Education Minimum Requirement:

  • Bachelor’s Degree or equivalent in Information Technology/Science

  • MS or MBA preferred

Required Experience and Skills:

  • 5+ years of related IT and/or OT leader experience in pharmaceutical manufacturing or similar area.

  • Experience with Digital transformation in large organization.

  • Experience designing, implementing and providing operational support of SCADA/DCS, historian and/or MES systems (e.g. DeltaV, AVEVA System Platform, Werum, Ignition, etc.)

  • Understanding of ISA-88/ISA-95 Structure and Principles

  • Experience in integrating and supporting real time shop floor and lab systems with appropriate levels of resiliency and performance

  • Understanding of manufacturing shop floor IT infrastructure concepts and design to fortify environments against growing cyber vulnerabilities and to enable system integration

  • Understanding of regulatory requirements that drive IT and OT delivery, including 21-CFR-Part-11, Annex 11, Good Manufacturing Practices, Computer Systems Assurance, track and trace, and other global regulatory requirements that impact IT and OT systems in Manufacturing, Quality and Supply Chain

  • Knowledge and Awareness of Industry 4.0 (IoT, Cloud, Data Analytics, Automation, Digital Twins, etc.)

  • Experience with working in a matrix organization environment and ability to influence other business leaders

  • Proven ability to communicate with and manage senior stakeholders.

  • Strong communication skills with ability to align the organization on complex technical decisions.

  • Strong experience with Agile principles.

















In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R252011