Information Technology Network Technician (37126)
Purpose and Scope:
Perform standard network administration such as addition/deletion of user accounts; maintenance of hardware, software, printer management and security of network.
1.Monitor WAN/LAN servers' performance characteristics and resolve operating anomalies.
2.Maintain LAN user accounts by adding new users, deleting departing users, correcting user access problems and assigning proper rights and privileges.
3.Create and install network print queues and servers.
4.Maintain secure access to network via control methods and security software to protect data from unauthorized personnel.
5.Implement a backup strategy, which allows recovery from disasters and/or accidental erasure of data.
6.Maintain and establish a filing system for tracking and inventory control of hardware and software systems and equipment.
7.Comply with hardware and software systems standards and procedures.
8.Provide informal training in implementing network programs based on user requirements.
9.Maintain liaison with outside hardware and software vendors for system upgrades and maintenance.
10.Provide technical assistance and informal training in implementing programs based on user requirements.
Perform all other position related duties as assigned or requested.
Work Environment, Physical Demands, and Mental Demands:
Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must posses planning/organizing skills, and must be able to work under deadlines.
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Vocational Technical training beyond high school and 1 year related experience. Position may require the ability to pass and maintain a Security Clearance. Excellent communications and analytical skills; demonstrated working knowledge of computer systems and integrated software application programs. Position may require the ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software. Position may require the ability to pass and maintain a Security Clearance.