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Job Details

UnitedHealth Group

Provider Technology Services Sr. Director - Telecommute (99055494)


Information Technology Director



Minnetonka, Minnesota, United States

Provider Technology Services (PTS) is a clinically-oriented health IT consulting group within Optum Advisory Services. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems and provider entities achieve clinical and financial return from their technology investments.

Our holistic approach to EHR optimization includes technical solutions, stakeholder engagement and education, clinical workflow redesign, and reporting capabilities to help health systems prepare for and thrive under value-based and risk-based models by focusing on three constituencies critical to care delivery: providers and their care teams, patients, and payers.

The Senior Director is responsible for the success of multiple client engagements, and ensures that clients generate significant value from their ongoing partnership with PTS. The Senior Director will be a member of the Practice Leadership Team and is responsible for the overall management of practice operations, business development, and oversight of teams within assigned PTS projects/engagements. Senior Directors are responsible for leading business development efforts and will have an annual sales target as well as an annual target for overall managed revenue and/or utilization.

You’ll enjoy the flexibility to telecommute* from within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Builds an individual pipeline and leads the related commercial processes and business development efforts
  • Provides leadership and strategic direction for client delivery teams, holding workstream engagement leaders on-site accountable for performance and assisting them with complex and challenging tasks
  • Ensures outstanding and consistent customer service
  • Responsible for the integrity of operational processes, including building engagement budgets, ensuring adequate human resources, and compliance with regulatory standards
  • Responsible for meeting profitability targets for specific engagements, as well as pursuing and achieving performance-based targets in at-risk engagements
  • Leads internal activities and product development activities, including:
  • Identifies opportunities for service and solution enhancements
  • Leads internal solution development activities
  • Supports solution marketing and business development activities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Relevant Advanced Degree (MBA/MPH/MHA, etc.) with 8+ years consulting experience OR Undergraduate Degree with 10+ years consulting experience
  • Minimum of three (3) years of experience at a senior level managing large scale consulting engagements and leading business development efforts
  • Familiarity with leading EHR vendors' core capabilities, including knowledge of tools and systems
  • Possesses an understanding of the value of healthcare technology and is able to address issues of costs, benefit/risk analysis
  • Exceptional communication skills with both staff and clients
  • Demonstrated ability to coach others to perform and achieve results
  • Excellent presentation and negotiation skills with the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to telephone and email systems
  • Ability to solve problems by applying diverse skills and experience, demonstrate significant analytical capability, ability to manage through ambiguity and change while remaining self-motivated, organized and resourceful
  • Experience in developing growth strategies for organization(s), particularly around new business lines
  • Experience as a successful influencer who can interact effectively with diverse groups of stakeholders such as other physicians, healthcare administration, and staff
  • Strong interpersonal skills, including the development, motivation and directing of teams
  • Demonstrated success as a team player who can build collaborative relationships across an organization
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $130,000 to $250,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr. Director, healthcare, technology, telecommute