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Job Details

Merck & Co, Inc

Site Digital Technology Lead


Information Technology


Millsboro, Delaware, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We partner internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Site Digital Technology Lead performs the role of overall coordination of Information/Operational Technology (IT/OT) operations at the site and provides IT/OT account management for site business leadership team. This individual ensures continuous alignment of IT/OT and business goals and provides business enabling solutions in line with global IT/OT strategy.

This leader ensures compliance of all IT/OT projects and activities undertaken on site as well as smooth operations of IT/OT systems utilized by site

Key Responsibilities:

  • Accountable for all relevant Digital Technology operations carried out at the site, ensuring that appropriate support to site operations is maintained, and that all operational activities are compliant with regulatory, safety, cyber-security, business continuity and financial requirements

  • Leadership of site digital technology team

  • Participate in the development of the Site Strategy and long-term Business Development Plan and provide leadership and direction to the business on a Digital Technology Strategy

  • Drive transformational change, continuous technological improvement and innovation at the site

  • Accountable for the successful implementation of Digital Technology projects at the site – including where this is part of a larger initiative

  • Build a bridge, and shared-understanding, between our local and global IT Teams

  • Act as IT Single Point of Contact for the site, provide business stakeholders necessary feedback and input for business projects and IT operations

  • Continuously manage the site Digital Technology budget to meet annual profit plan targets; identify and achieve cost savings opportunities on both capital and expense spend

  • Ensures SDL (System Development Life Cycle) and CSV (Computer System Validation) compliance according our Company guidelines

  • Participate in regulatory audits of the site

  • Ability to travel – 10%

Education Requirements:

  • Bachelor’s degree in Information Technology/Science or similar discipline. MS or MBA preferred.

Qualifications, Skills & Experience:

  • Minimum of 3 years of related IT and/or Automation leader experience in pharmaceutical manufacturing or similar area

  • Experience with Digital transformation in large organization

  • 3+ years experience in a site IT leader role or equivalent

  • Experience with working in a matrix organization environment and ability to influence other business leaders

  • Proven ability to communicate with and manage senior stakeholders

  • Strong communication skills with ability to align the organization on complex technical decisions

  • Strong experience with Agile principles

Overall Leadership Behaviors:

  • Demonstrate ethics and integrity

  • Drive results

  • Focus on Customers and patients

  • Make rapid disciplined decisions

  • Act with courage and candor

  • Build talent

  • Foster teamwork

Overall Professional Competencies:

  • Working across boundaries: Demonstrates the ability to use knowledge of teams/ functions to help complete tasks and projects

  • Strategic thinking: Demonstrates the ability to adapt current work processes to meet emerging needs and changes in job responsibilities. Demonstrates the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

  • Project Management: Has overall knowledge of Project Management methodologies and tools

  • Productive Communication: Demonstrates skill in using an open communication style that actively acknowledges other thoughts and opinions

  • Problem Solving: Demonstrates the ability to independently solve problems that arise within job responsibilities and expectations

  • Accountability: Demonstrates the ability to be accountable for the area of responsibility while partnering with various teams within the company

Functional & Technical Competencies:

  • Demonstrated background knowledge of healthcare manufacturing processes

  • Comprehension of GxP regulated environment and validation requirements

  • Fluent English speaking and writing

  • Vendor management

  • Strong Financial Acumen (budget planning, forecasting, value tracking)

  • Lean/Six Sigma literacy

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include Human Resources, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




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Flexible Work Arrangements:



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Requisition ID:R224559