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Job Details


Integration Technical Seller


Integration Specialist


New York, New York, United States

As an Integration Brand Technical Specialist (BTS), you will represent IBM as a technical sales consultant to our clients and as a technical sales specialist for IBM sales teams.

A successful IBM Integration BTS will have a deep understanding of IBM’s Integration portfolio, products, offerings and services including IBM MQ, IBM Aspera, IBM DataPower, IBM Application Connect, IBM API Connect, IBM WebSphere/Liberty, Confluent Platform/Apache Kafka, and the Cloud Pak for Integration platform. A successful candidate will also possess a robust business acumen within the application integration domain.

Your Role and Responsibilities
Below are some of the key job responsibilities and role assignments that the Integration Brand Technical Specialist (BTS) will be asked to perform. This is not an exhaustive list:
  • Work with the IBM sales team to help guide clients through their cloud and cognitive strategy and adoption journey.
  • Actively identify, develop and progress Integration sales opportunities within their assigned territories and clients.
  • Provide strategic direction and leadership to client decision-makers related to IBM proposed cloud solutions supporting the client's business transformation and their journey to cloud agenda.
  • Deliver pre-sales briefings, solution workshops, product demonstrations, technical education, and support proof of concept exercises while articulating the business value for our Hybrid Cloud Integration solutions.
  • Understand IBM’s AI Automation point of view for enterprise integration solutions, the competitive landscape, market trends, and effectively position IBM’s unique AI Automation value proposition.
  • Effectively engage, support and enable the IBM Business Partner ecosystem on IBMs Integration solution portfolio.
  • Develop re-usable industry-specific assets, architecture patterns, briefing materials and product demonstrations.
  • Collaborate with other internal IBM teams and stakeholders to drive unmatched customer satisfaction and client adoption on IBM's integration portfolio.
  • Develop, nurture and maintain deep technical account relationships with client stakeholders and leaders.
  • Develop and maintain a deep understanding of the specific industry characteristics, business challenges, market trends and business processes (i.e. Financial Services, Public Sector or Retail to name a few).
  • Collaborate with IBM sales teams to define, architect, size and deliver the technical aspects and feasibility of proposed client solutions.
  • Support customer escalations, best practice sharing, design solutions, and answer technical questions throughout the sales process in order to identify, qualify and deliver sales.

Required Technical and Professional Expertise
  • An Integration BTS will learn their client's business requirements, technical requirements, and competitive landscape and apply their technical knowledge and experience to bring new solutions to their assigned clients.
  • The Integration BTS will be responsible for collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.
  • Provide technical input on developing customer planning objectives including resource requirements and the development of strategic approaches for their client set.
  • The Integration BTS will lead and deliver client facing solution workshops, product demonstrations, technical education, and Proof of Concepts activities.
  • The Integration BTS will support technical escalations, design solutions, product deployment and answer technical questions throughout the sales process in order to progress and close sales and develop customer relationships.
  • The Integration BTS will also assist the IBM sales team with quantifying the value proposition of our solutions with clients.

Preferred Technical and Professional Expertise
  • Technical experience with IBM Hybrid Cloud Integration Software or equivalent.
  • Possesses both architect and/or hands-on technical skills.
  • Ability to identify and envision opportunities.
  • Ability to effectively showcase and demonstrate solutions/technologies in a customer facing scenario.
  • Work with less-senior professionals and mentor them on the Integration solutions.
  • Specific solution experience in the Hybrid Cloud Integration portfolio.
  • Red Hat OpenShift experience, accreditation or certification.
  • Foundational knowledge of Apache Kafka and/or the Confluent Kafka platform.
  • Foundational knowledge of industry standard Dev/Sec/Ops best practices and tooling.
  • Experience in a customer-facing technical role, Enterprise Technical Sales, Consulting Services, or equivalent.
  • Experienced level of industry knowledge. Examples include, but are not limited to, the following: Financial Services, Retail, Public Sector or Telecommunications.
  • Ability to articulate business models and the value of our offerings.
  • Willingness to learn other IBM Automation portfolio solutions. For example, AIOps, or Other Cloud Paks, etc.

About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you. We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.