Technology Delivery Specialist

Technology Delivery Specialist - ConvergeHEALTH Expert Services, Deloitte Consulting USA, LLC

Overview

Healthcare is at a critical point in it's evolution. Regulatory changes, pandemics, equity, and social determinants all contribute to a drastically changing landscape in how healthcare is consumed. ConvergeHEALTH is making substantial investments in how we help to enhance patient and provider experiences, and expand capabilities into new spaces such as reimbursement, care planning, RPM, utilization, and health data analytics, just to name a few. Our team brings together deep healthcare expertise across payers, providers, consumers, and the vast network each of us employs to actively engage in our personal care. Our digital platforms help to transform the experience for each of these constituents to provide that enhanced experience and we are looking to build our team to do so even more effectively.

Technology Delivery Specialist for ConvergeHEALTH, Deloitte Consulting

We are seeking a Technology Implementation Specialist to join our rapidly expanding ConvergeHEALTH Expert Services team to support our healthcare clients in building new technology capabilities in price transparency, remote patient monitoring, care management, and interoperability, leveraging next generation digital platforms and new approaches to enhance the digital experience in healthcare.

As part of the Technology Delivery team, you will be aligned to our larger ConvergeHEALTH team. You will work across implementations of our ConvergeHEALTH TM products including Connect, Miner, Care Optimization, Care Clarity, Intellect, and more. You will build expertise on the technical workings for ConvergeHEALTH TM products enabling client-facing project teams to successfully implement client-specific customizations and integrations.

Internally at Deloitte, you will work closely with our product teams to influence our ConvergeHEALTH product roadmaps, helping identify unmet needs, external market shifts and new innovative use cases that will continue to expand the capabilities of the platform.

Work You'll Do:

• Lead Groundbreaking Innovation - leading technology implementations serving on the vanguard of innovation, delivering real world evidence related analyses and solutions for major pharmaceutical and biotech companies redefining the evidence generation paradigm
• Delivery Support - Advise client and Deloitte resources (Product Owners, Designers, Developers, Architects) in the implementation of ConvergeHEALTH TM products leveraging industry best practices and product knowledge including understanding of product APIs, architecture, workflows, and deployment methods. Identify and fill process and documentation gaps to allow Deloitte delivery teams to more efficiently implement ConvergeHEALTH TM
• Client Facilitation - Work with clients to provide product demos and help identify and design high value digital health applications supporting key patient services and healthcare use cases including defining personas, user journeys, and features
• Product Innovation Support - Work with the ConvergeHEALTH engineering teams to inform the product roadmap based on market needs, emerging trends and customer feedback

• A BA/BS degree from a top institution in computer science, information technology, engineering, or a related field
• 2-4 years' experience developing cloud-based enterprise web applications or system integration with focus on API development, backend services or system integration
• Experience engineering and developing micro-services and APIs using Java/Spring Framework or NodeJS
• Experience with AWS cloud-native technologies with focus on AWS IAM, SNS/SQS, RDS, EC2, Lambdas, Athena, Redshift
• 4-6 years' experience as a technical lead delivering implementations using agile methodology and full suite of software lifecycle tools (Jira, Git/Stash, Jenkins, Artifactory)
• Hands-on experience developing and presenting solution recommendations and best practices at an enterprise level to executive-level leadership
• The ability to develop and foster strong working relationships with internal and external clients in a virtual setting
• Exceptional oral and written communication skills, including Microsoft PowerPoint
• Strong self and audience awareness when interacting with internal and external stakeholders
• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve

• Experience coordinating with globally located teams
• AWS certified Cloud Practitioner, Developer, Solutions Architect
• SAFe, PMP, PMI, or Agile certifications
• Experience with containerization (Docker/Kubernetes)
• Experience creating demo narratives and presenting demos for large-scale audiences
• Experience designing adoption metrics
• Hands-on experience defining personas, user journeys, and product features