Network Administrator 2

Job Summary

Purpose and Scope:

The incumbent, under general supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program.

Essential Responsibilities:

·Supports the design, installation, maintenance, administration, and support of internal computer systems and networks in a multi-protocol LAN/WAN environment.

·Assists with basic configuration, monitoring, maintenance and analysis of data processing equipment, databases and video systems.

·Assists with installation and upgrades to operating systems and other application software in a LAN/WAN client/server environment.

·Provides Help Desk support, including troubleshooting and problem resolution, for all LAN/WAN hardware and software.

·Maintains and manages connectivity through the use of TCP/IP, IPX/SPX, NDS, NT Domain strategies and protocols.

·Maintains and manages cross platform inter-connectivity including communication protocols, directory services and log in authentication.

·Maintains and manages connectivity between multiple remote locations through the use of WAN equipment and services.

·Maintains and manages LAN/WAN security requirements through proper software/hardware tools and procedures including router and firewall management.

·Assists with end-to-end support for remote users of specialized remote control computer systems.

·Assists with consultation in network and computer operations, design, planning, and maintenance.

·May support research and contribute recommendations for products for evaluation, testing, implementation and integration.

·Perform all other position related duties as assigned or requested.

Must possess and maintain a DoD TS-SCI security clearance. Associates degree in a technical discipline or equivalent academic, military or technical training and 2 years of directly related experience. Possess Comp TIA Security+ Certification. Trained in information assurance to DoD 8570.01-M IAT Level II. The incumbent must have basic level skills, knowledge, and technical competence in the maintenance and management of LAN/WAN computer software and hardware and video systems. Possess familiarity with network topology, communication standards, protocols, data transmission technology, and routers/switches. Possess experience in multi-protocol client server environments. Must be self- directed and able to establish and meet project guidelines/timelines. Possess communications skills capable of writing recommendations, reports, purchase justifications, memos, and miscellaneous documentation. Verbal Communication skills to allow for interacting with all unit employees. Possess a valid state issued driver’s license.

Completion of Cisco Certified Network Associate (CCNA) desired.