Network Performance Engineer

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

As our Network Systems Assurance Engineer, you'll be responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Switching Center (MSC). You’ll be participating in multi-functional projects and working in a collaborative environment with other passionate, highly-skilled team members to create a positive impact on our business.

• Performing installation, optimization, and troubleshootingof base station equipment databases, facility systems, and Fiber network for new installs and existing networks.
• Testing fiber network and integrate network hardware to bring new products on-Air.
• Coordinating installation, testing, and troubleshooting on voice and data network platforms and transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn, T3, T1, and DS0).
• Assisting with maintaining system applications using traffic and capacity monitoring tools to track errors and keep the network performing optimally.
• Monitoring building automated systems (BAS) to maintain operation of network equipment such as AC/DC power systems and HVAC systems.
• Maintaining a secure operating environment to ensure vendor safety and network integrity.
• Updating daily logs with site-specific information to track and maintain network changes.
• Composing reports for system documentation to maintain environmental compliance and safety standards.
• Supporting stakeholder organizations to identify and solve complex problems.
• Working on deploying 5G technologies across the region.

Where you’ll be working...

In this worksite-based role, you'll work onsite at a defined location(s).

What we’re looking for...

You’re tech savvy and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments and competing priorities while staying focused on important deadlines. As a strong communicator, you can quickly build relationships with a diverse range of people and explain complex technical issues in a way that everyone can understand.

You'll need to have:

• Associate’s degree or two or more years of work experience.
• Three or more years of relevant work experience.
• Experience with dark and lit fiber testing using equipment such as OTDR and fiberscope.
• Experience troubleshooting PC hardware and configurations.
• Power experience such as Galaxy, Lorain, or DC distribution systems.
• Willingness to travel up to 25%.
• Willingness to work a flexible shift which includes a 24x7 on-call rotation, overtime, and working on a rotational night shift.
• Ability to report to the assigned location within 45 - 60 minutes of notice to provide coverage.

Even better if you have one or more of the following:

• Associate’s degree or three or more years of work experience installing/troubleshooting telecommunication equipment in a switching facility.
• A technical degree in Electronics, Electrical Engineering, Computer Science, or Telecommunications.
• Knowledge of Cieana, Nokia, Cisco, and Fujitsu routers and networks.
• Experience troubleshooting networking issues and telecommunications problems.
• Expertise in networking and POR work.
• Electronics training in telecommunications, switching, networking, two-way radio, paging, or microwave radio.
• Training in data communications, facility systems, digital communications, operating systems and applications, computer support, scripting, project management, or power.
• Knowledge or certification in LAN/WAN switching and IP routing protocols (e.g., CCNA, CCNP, JNCIA, NRS).
• Knowledge of transmission facilities (e.g., dark and lit fiber services, Gigabit Ethernet Services, OCn10G, OC48, T3, T1, DS0).
• Training or experience in any of the following areas: data communications, digital communications, Linux operating systems and applications, telecommunications, networking or router support, working knowledge of DC power rectification and battery systems.
• Project management skills.
• Router and or network certifications.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.