Sr Engineer Network Operations

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Cary Network Management Center is seeking motivated and driven engineers to support management of Verizon’s Transport network and technologies. When you join Verizon, you’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and devices connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things, and innovating in areas such as video entertainment. Of course, Verizon offers great pay and benefits, but we offer much more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures, or numbers, you can find your future here at Verizon!

Join Verizon as we leverage our existing Transport Networks with automation and turn of the century Infrastructure. We are building opportunities within Verizon for career, network, and technology growth.

You will be empowered with an opportunity to impact how we ensure the most reliable network in the industry! This position seeks intelligent, forward thinking, collaborative-minded, and adaptable senior level engineers. Come see how you can enhance Verizon and our global customers. We are building and developing onsite training utilizing Verizon’s HR, Vendor support, Tier 2 Technical support, and On the Job training(scripting, and automation)! It is an exciting time at Verizon. Read below on the functions a senior level engineer will perform.

• Applicants will provide surveillance/maintenance for Verizon’s Global Transport (Layer 0, 1 and 2) networks. Vendors include Coriant, Alcatel-Lucent, Ericsson, Ciena/Nortel and Fujitsu.
• Technologies include Synchronous Optical Network (SONET), Ethernet, Dense Wavelength Division Multiplexing (DWDM), Ultra Long Haul (ULH), Mesh and Digital Cross-Connect technology for both domestic and international facilities.
• This function is carried out through alarm monitoring, outage management, processing trouble tickets, maintenance scheduling and providing technical assistance to Field Operations on the repair of global transport platforms.
• The function is also responsible for monitoring the implementation of transport network change control activities and performs pre/post technology checks.
• Applicant must be willing to work rotating 7x24 hour shifts.
• Provides technical and/or analytical support to one or more departments or work units with limited supervision; aids in the successful completion of projects within a product or functional area.
• Performs a variety of activities (may be technical in nature) in support of the functional processes, programs and/or services.
• Strategic development / tactical implementation of global response plans to network- impacting events.
• Mentoring individuals for the betterment of the organization.
• Coaching engineers supporting multiple networks and technologies.
• Updating and maintaining scheduling.
• Processing root cause analysis of outages and major network events.
• Development and/or Testing of Automation or scripting rules.
• Tactical Outage and Situational Management.
• Handling special requests.
• Analyzing and Driving critical transformation business initiatives.

What we’re looking for...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

You thrive in environments where your strong leadership skills, business acumen, and technical expertise are key to driving the success of multifunctional teams. The full life cycle of performance network management and working within its established procedures and communication requirements is motivating work for you. No stranger to succeeding in a fast-paced environment, you juggle competing priorities with ease. People count on you for your ability to build relationships at all levels and communicate clearly to business and technical audiences alike.

You’ll need to have:

• Associate’s degree or four or more years of work experience.
• Three or more years or relevant work experience.
• Willingness to travel.

Even better if you have:

• Bachelor’s degree in business administration, business management, engineering or related discipline.
• Experience in managing multidisciplinary teams and organizational budgets.
• Experience in the telecommunications industry.
• Advanced Vendor Certifications.
• Field Operations experience.
• Technical knowledge of network equipment and systems.
• Project Management/Business Analysis experience.
• Scripting/Automation/Programming Experience.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).