Senior Outbound Product Manager

Introduction
A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities
IBM is looking for an Outbound Product Manager to drive greater adoption and market success for IBM Hybrid Cloud Mesh and related SaaS offerings.
An ideal candidate would be entrepreneurial, adaptable, analytical, persuasive, empathetic, tenacious, and creative problem solver, who is exposed to, and is well versed in, both business and technology concepts.
We are looking for a proven ability to execute both strategically and tactically. When considering applicants for this role, we look for education and background in areas such as innovation, entrepreneurship, engineering, computer science, market/user research, technology commercialization, business, and go-to-market practices.

Responsibilities:
In this role, you will play a central role in the product management organization and our go-to-market strategy and execution.
You will be doing product planning and execution throughout the product lifecycle, including: gathering and prioritizing customer requirements, defining the product vision, and working closely with Strategy, Engineering, Sales, Marketing and Support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the IBM’s overall strategy and goals.

The Product Manager in this role must have the experience and the ability to:

• Be the voice of the customers
• Perform Market, Customer and Product research to bring understanding of market segments we compete in, the buyers we sell to, the clients we service, the influencers we engage with, and the competitors we face
• Perform Market Segmentation, Targeting and Positioning activities. Translating technical capabilities into understandable and compelling stories.
• Perform users research (discovery), customer validation, and analyze competitive landscape
• Work across Product Management and Development to drive the successful delivery of SaaS product launches
• Develop Messaging, Sales & marketing contents to support our GTM efforts
• Develop and execute Sales Enablement plans
• Work with Customer Success Teams to drive Product Adoption
• Team with internal and external partners to increase market reach and solution value
• Establish goals and review metrics to plan and deliver success, and then measure (everything)
• Work with Product teams and leadership to drive market feedback into product roadmap evolution

Required Technical and Professional Expertise

• 8+ years of product management with at least 3 years in outbound functions (go-to-market and product marketing)
• Ability to meet tight deadlines and prioritize workloads; multiple tasks in a highly matrixed, dynamic environment, with a penchant for delivering on time with close attention to quality
• Experience conducting primary and secondary research
• Proven ability to synthesize complex issues and solutions into simple stories
• Attention to details, ability to analyze quantitatively, problem-solve, and scope business requirements
• Ability to deliver initiatives from conception through completion in an iterative way
• Excellent oral and written communication skills with the ability to influence others internally and externally
• Continuous improvement mindset with a focus on optimizing processes and driving efficiency

Preferred Technical and Professional Expertise

• Experience in Outbound product management and product marketing
• Experience with Enterprise Networking, Cloud Networking, Data Center, and network infrastructure technologies
• Experience with successful SaaS products
• Working knowledge of IBM internal Product Management processes

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.