Project Manager/Technical Writer

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.

Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region’s best places to work multiple times, Octo is an employer of choice!

You…

As a Project Manager/Technical Writer at Octo,you will support multiple projects of medium to large scale and serve as the primary person responsible for technical writing and editing of all final deliverables. The ideal candidate will be able to recommend and implement improvements to the project and deliver substantial value to our customers and team members. This individual will support the Program Manager, to include providing technical direction, project management and coordination functions, supervision, coaching and mentoring to a team. You will write, edit, and proofread contract deliverables of various size, scope, and content targeting a variety of audiences. You will support the team in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies. You will work with the team to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Strongly prefer previous experience supporting the Department of Veterans Affairs and/or other federal organizations.

Us…

We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.

Program Mission…

This program within the Department of Veterans Affairs will provide a cross-functional team capable of developing data products for emergent enterprise requirements by leveraging the toolset available on the Summit Data Platform. This team will provide responsive support for emerging data and analytics needs that originate from executive leadership and VA offices across the enterprise. These data integration and data insights will help solve emergent challenges for the Department in response to changing laws, regulations and needs for reporting to external entities, and ultimately will provide better support to the veterans.

Years of Experience: 8+ of related experience required including some technical project management/coordination experience and some technical writing/editing experience.

Education: Bachelor’s degree OR 8 years of additional experience will be considered in lieu of degree.

Location: Fully remote in the United States.

Clearance: Ability to obtain a Public Trust clearance.

Required Technical and Professional Expertise

• See below for experience and educational requirements.
• Must be able to define and implement project metrics for scope, schedule, cost, and quality.
• Must have intermediate level skills with project management tools such as MS Project, SharePoint, Visio, and capacity models.
• Technical documentation (confluence, JIRA, word) e.g. SOPs, user manuals, etc.
• Client-facing communications (emails, PowerPoint, knowledge transfer documents)
• Experience leveraging data and metrics to help drive decision making.
• Outstanding written and verbal communication skills.
• Solid interpersonal skills and demonstrable team building skills. Must exhibit exceptional relationship management skills.
• Experience adapting to new technologies is a must.
• Ability to work collaboratively and lead/work within a dynamic team environment.
• Clearance: Ability to obtain a Public Trust clearance.

Preferred Technical and Professional Expertise

• Strongly prefer experience supporting the Department of Veterans Affairs and/or other federal or government organizations.
• Experience managing projects within an Agile environment strongly preferred.
• Prefer related certifications (PMP, CSM or PSM).

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.