Quality Assurance/Performance Manager

Description

Job Description:

Leidos is seeking a talented Quality Assurance Analyst for a 150+ FTE technical development program supporting the Sponsor’s Entitlement Programs as well as IdAM /ICAM, Authentication, Authorization, Attributes and Digital Policy Management. This position is located in the Reston, VA area and requires an active TS/SCI with Polygraph in order to be considered.

This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program processes, performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated.

Primary Responsibilities:

• Manage program instantiation of the Quality Management System

• Deploy and implement appropriate QMS processes

• Recommend, facilitate, track and report on continuous process improvement activities

• Implement audit practices for internal processes and products

• Ensure adherence to all standards, Leidos policies, and best practices

• Support the development and collection of performance metrics

• Track, analyze and report to program management on trends found in the performance metrics

• Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives

• Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.

• Review and submit contract deliverables

• Other duties as required

Mandatory Skills:

• Requires BS degree and 12 – 15 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience. May possess a Doctorate in technical domain.

• Active TS/SCI with Polygraph

• Experience providing Quality Management with Software Development and IT Service Management Projects

• Lean Six-Sigma Green Belt

• Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc

• Experienced with peer reviews and process auditing

• Experience collecting and analyzing metrics

• Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment

• Excellent verbal and written skills

• Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)

• Travel within the WMA

Desired Qualifications:

• Certified Lean Six-Sigma Black Belt

• Experience with Agile principles

• Understanding of ITIL principles (ITIL Foundation training or equivalent)

• Apollo Root Cause Analysis (ARCA) training or equivalent.

• Formal auditor training

• Experience in Software development environment

• Understanding of Configuration Management principles

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.