Quality Assurance/Performance Manager
Leidos is seeking a talented Quality Assurance Analyst for a 150+ FTE technical development program supporting the Sponsor’s Entitlement Programs as well as IdAM /ICAM, Authentication, Authorization, Attributes and Digital Policy Management. This position is located in the Reston, VA area and requires an active TS/SCI with Polygraph in order to be considered.
This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program processes, performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated.
Manage program instantiation of the Quality Management System
Deploy and implement appropriate QMS processes
Recommend, facilitate, track and report on continuous process improvement activities
Implement audit practices for internal processes and products
Ensure adherence to all standards, Leidos policies, and best practices
Support the development and collection of performance metrics
Track, analyze and report to program management on trends found in the performance metrics
Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives
Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.
Review and submit contract deliverables
Other duties as required
Requires BS degree and 12 – 15 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience. May possess a Doctorate in technical domain.
Active TS/SCI with Polygraph
Experience providing Quality Management with Software Development and IT Service Management Projects
Lean Six-Sigma Green Belt
Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc
Experienced with peer reviews and process auditing
Experience collecting and analyzing metrics
Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment
Excellent verbal and written skills
Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)
Travel within the WMA
Certified Lean Six-Sigma Black Belt
Experience with Agile principles
Understanding of ITIL principles (ITIL Foundation training or equivalent)
Apollo Root Cause Analysis (ARCA) training or equivalent.
Formal auditor training
Experience in Software development environment
Understanding of Configuration Management principles
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.