Senior Solution Principal - NetSuite Services (SuiteJobs-PSNA)

"As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.*This is a remote/office based position which may be performed anywhere in the United States except for within the state of Colorado.**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*Oracle NetSuite is seeking a Senior Solution Principal for our AMO Solution Services (AMOSS) Team. AMOSS is responsible for assisting the Account Management Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful enhancement and implementation projects by the Professional Services (PS) Delivery organization. AMOSS Team members provide implementation, product and industry thought leadership during the sales cycle. They do this by identifying prospects business objectives and aligning those to our PS and SuiteSuccess product offerings. This includes scoping, estimating, documenting and communicating the customers solution, enhancement, and implementation strategy. AMOSS Team members work with a variety of stakeholders including customer executives and managers at all levels, including C-Level; and Oracle NetSuites Account Managers, Solution Architects, Delivery and AMO Leadership.A Senior Solution Principal (SSP) brings 5 years of experience as a successful technology implementation consultant/project manager AND 3 years Oracle NetSuite implementation experience within a given industry. An SSP leverages this experience to support the most complex deals within the AMO sales teams. An SSP will also support the development of more junior resources and assist them in the sales cycle. Although the vast majority (90%) of an SSPs time is spent in customer facing activities, they will also actively participate in internal team or vertical initiatives.*Responsibilities include:** Developing a strong working relationship with the Sales Leadership and his or her Account Managers (AMs) to whom you are primarily aligned.* Partnering with AMs from the AMO Team to independentlyo Manage the Sales Motion with the AM to ensure that all required activities are effectively executedo Escalate process exceptions to your manager for visibility and assistanceo Advocate for PS and SuiteSuccess, and communicating the advantages they provide to both customers and the AMO teamo Utilize industry insight and experience to help define the sales strategy and adjust the solution positioning and PS Value Proposition accordinglyo Translate customers business objectives and processes to the PS capabilities and the SuiteSuccess SKU(including Advanced Customer Support), via the alignment to develop the appropriate scope, estimate and SOW.o Work with the Solution Consultant (SC) to develop a comprehensive understanding of the proposed solution and continue to build product knowledgeo Tailor standard presentations to meet the needs of the specific customero Leverage other resources within AMOSS or other PS teams as appropriateo Conduct SOW Reviews and deliver the PS Value Proposition to customerso Handle complex objections effectivelyo Negotiate with customers regarding inclusions and exclusions to scopeo Maintain the PS Engagement Record (PSER) by regularly updating notes related to the deal status, major design changes, estimated hours, SKU, etc.o Conduct reverse knowledge transfer with the delivery and sales teamso Identifying opportunities to leverage PS and bringing them to the attention of AMso Working with AMs to help build forecast for ACS and Consulting opportunities* Continuing to build industry and product capabilities byo Developing an understanding of the competitive landscape and each players relative strengths and weaknesseso Developing skills to scope deals with one or more additional components: WMS, SuiteBilling, OpenAir, PBCS, SuitePeople, eCommerceo Deepening industry acumen by participating in industry focused education and/or groups internal and external to Oracle NetSuite* Developing the teams resources byo Coaching and mentoring junior resources on the teamo Developing a teachable point of view working with other team members to share this knowledge* Building relationships within the organization byo Developing strong working relationships outside of your team to leverage resources across Oracle NetSuite as neededo Building and maintaining a working relationship with the PS Vertical Leads, Delivery Leads and Solution Architectso Act as an advisor to internal delivery teams during implementation* Contributing to continuous improvement byo Participating in internal team or organization improvement initiativeso Identifying opportunities for improvement, communicating them to your manager and jointly developing plans to address or implemento Conducting periodic lessons learned on a subset of key projects that you helped sello Working within the AMOSS vertical team to incorporate those insights into future scoping, estimating and contractingo Providing insight and recommendations related to the sales and delivery team to the Solution Advisor, to communicate appropriatelyo Working closely with the Solution Consultants and other Solution Principals to ensure consistent approaches to similar customers business processes*Preferred Qualifications include:** Bachelors degree preferably in Business, Accounting, Computer Science, Software Development or equivalent* 5 years of experience as a successful technology implementation consultant/project manager AND 3 years Oracle NetSuite implementation experience within a given industry expertise.* Ability to positively influence prospects and customers in the decision-making process* Pro-active approach to identify and resolve issues* Ability to coach and mentor others* Above average ability to effectively communicate verbally and in writing* Ability to acquire and maintain an understanding of Oracle NetSuite products and industries* Ability to work under pressure, meet deadlines, and work on multiple deals simultaneously* Ability to work independently and collaboratively* Takes initiative and must always have positive/professional attitude*/At Oracle, we dont just value differenceswe celebrate them. Were committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. /*https://www.oracle.com/corporate/careers/culture/diversity.html**Job:** **Consulting***Organization:** **Oracle***Title:** *Senior Solution Principal - NetSuite Services (SuiteJobs-PSNA)***Location:** *United States***Requisition ID:** *20000RST*"